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Customer Support Executive – Intern

Powervision Consultancy Nairobi Full Time Posted 2026-08-26
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CountyNairobiCityNairobiContractFull TimePosted2026-08-26Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh Less than 15,000
customer supportinternnairobifull timeenergy servicescrmreal estateentry leveldiplomaadmin & officecall_centerinternship
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AI summary

Powervision Consultancy is hiring a Customer Support Executive Intern in Nairobi for a client in the energy services sector. The role involves handling customer enquiries, resolving issues, managing escalations, and using CRM tools to support smart metering, billing, and energy management services. It is a full-time internship open to diploma or bachelor’s degree graduates with strong communication and customer-handling skills.

  • Full-time internship based in Nairobi
  • Client is an innovative Energy Services company
  • Diploma or Bachelor’s degree graduate required
  • No experience required, but 1 year experience length indicated
  • Uses CRM tools and customer support platforms
  • Knowledge of Real Estate, Energy, or Technology is an added advantage

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh Less than 15,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Customer Support Executive – Intern evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Powervision Consultancy and the role in Nairobi.
  • Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Customer Support Executive – Intern role in call_center, internship?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Powervision Consultancy before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • P
  • CUSTOMER SUPPORT EXECUTIVE – INTERN
  • POWERVISION CONSULTANCY
  • Admin & Office
  • 4 weeks ago
  • Easy apply
  • Nairobi
  • Full Time
  • Real Estate
  • KSh
  • Less than 15,000
  • Share link
  • Share on WhatsApp
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  • Job summary
  • Our client is an innovative Energy Services company providing Smart Metering, Water & Electricity Utilities Billing, Energy Management and Renewable Energy Solutions to residential, commercial and industrial customers.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • No
  • Length:
  • 1 year
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &

Requirements

  • KEY
  • Diploma or Bachelor's degree graduate.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and customer-handling abilities.
  • Highly organised, responsive and able to work under pressure.
  • Customer-centric with a natural ability to demonstrate empathy.
  • Comfortable working with CRM tools and support platforms.
  • Knowledge or exposure to any of the following sectors will be an
  • added advantage
  • :
  • Real Estate & Construction
  • Property Management
  • Building Services & Maintenance
  • Energy & Electrical
  • Plumbing
  • Technology
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Responsibilities

  • Handle customer enquiries and provide timely, professional support.
  • Resolve customer issues effectively while maintaining empathy and professionalism.
  • Manage escalations and coordinate with relevant internal teams for resolution.
  • Maintain accurate customer records and documentation.
  • Use CRM tools and customer support platforms effectively.
  • Monitor customer concerns and contribute to service improvement.
  • Work collaboratively with cross-functional teams to ensure excellent customer experiences.
  • Maintain high standards of customer service and contribute to continuous improvement.
  • QUALIFICATIONS &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.