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Customer Service & Sales Assistant

Bollard Consulting Limited Nairobi Full Time Posted 2026-08-07
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CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience1 yearSourceBrighterMonday KenyaSalaryKSh 45,000 - 60,000
customer servicesales assistantnairobifull timeentry levelbanking finance insurancecrmmarketingbusiness developmentksh 45000 60000salescall_center
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AI summary

Bollard Consulting Limited is hiring a Customer Service & Sales Assistant in Nairobi to support the customer service and sales team. The role involves managing the customer database, building leads, developing client relationships, and supporting sales and marketing strategies to drive revenue growth and brand loyalty. The position is full-time, entry-level, and offers a salary of KSh 45,000–60,000.

  • Full-time role in Nairobi with salary KSh 45,000–60,000
  • Entry-level position requiring 1–3 years of experience
  • Bachelor’s degree or diploma in Customer Service, Marketing, Sales, or related field
  • Focus on customer relationship management and business development
  • Computer literacy in MS Office and CRM experience is an added advantage

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required1+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Customer Service & Sales Assistant evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Bollard Consulting Limited and the role in Nairobi.
  • Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Customer Service & Sales Assistant role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Bollard Consulting Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Similar jobs to consider

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Original source description

  • Customer Service & Sales Assistant
  • Bollard Consulting Limited
  • Customer Service & Support
  • 2 weeks ago
  • Easy apply
  • New
  • Nairobi
  • Full Time
  • Banking, Finance & Insurance
  • KSh
  • 45,000 - 60,000
  • Share link
  • Share on WhatsApp
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  • Job summary
  • The CSS assistant is a support function to the Customer service and sales team.
  • As a support function, the CSSA will be responsible for helping to develop and implement the Customer service and business development plans and strategies of the company. The expected outcomes of the job are to support revenue growth and brand loyalty.
  • Min Qualification:
  • Bachelors

Experience

  • Level:
  • Entry level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • and
  • in similar area
  • Bachelor’s degree
  • from a recognized university or a diploma
  • with specialization in Customer service, Marketing, Sales or
  • other business course.
  • Computer literacy in MS office
  • suite proficiency.
  • Studying CIM a
  • plus.
  • Working knowledge of any CRM is a plus.
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • Key Roles and Responsiblities
  • Manage the company’s existing
  • customer database and build new leads as per the strategic
  • plan.
  • Develop successful relationships with
  • the current clients
  • Build new relationships with new clients
  • from the key sectors assigned.
  • Draw up, present and implement sales and marketing
  • strategies that will enhance
  • market share and brand enhancement.
  • Provide thoughts on marketing materials such as brochures, product profiles,
  • company profile, websites, logo’s, company stationery and catchy phrases.
  • Identify where company's market presence is required including seminars, conferences, useful organisations and forums etc
  • To have complete
  • understanding of the company products
  • and their

Benefits

  • as compared to others in the market and how they meet customer
  • expectation.
  • Personal Skills and
  • Qualities
  • Excellent people skills.
  • Excellent customer
  • service skills.
  • Thorough knowledge of the theory,
  • principles and practices of sales and
  • marketing
  • Excellent analytical skills
  • with an ability
  • to influence and play a creative role in the continuing development of the
  • business.
  • A self-motivated individual who pays due attention to detail and has the ability to build
  • and motivate other team members.
  • Ability to communicate effectively orally and in writing.
  • Personal drive
  • to work hard and achieve
  • goals.

Education

  • qualification
  • 1 - 3 year’s work
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.