Customer Service Representative
AI job insight
PCEA Tumutumu Hospital and Training College is hiring a Customer Service Representative at its Karatina facility. The role involves welcoming patients and visitors, handling inquiries, supporting appointments and registration, and coordinating with healthcare staff to ensure a positive service experience. The position is full-time, entry-level, and open to candidates with a diploma or degree in customer service, business administration, healthcare administration, or a related field.
- Full-time customer service role at a hospital and training college in Karatina
- Deadline to apply is 26 October 2026
- Entry-level position requiring a diploma or degree in a relevant field
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PCEA Tumutumu Hospital and Training College is hiring a Customer Service Representative at its Karatina facility. The role involves welcoming patients and visitors, handling inquiries, supporting appointments and registration, and coordinating with healthcare staff to ensure a positive service experience. The position is full-time, entry-level, and open to candidates with a diploma or degree in customer service, business administration, healthcare administration, or a related field.
- Full-time customer service role at a hospital and training college in Karatina
- Deadline to apply is 26 October 2026
- Entry-level position requiring a diploma or degree in a relevant field
- Requires about 2 years of experience in a similar role
- On-site role focused on patient and visitor experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NyeriThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PCEA Tumutumu Hospital and Training College and the role in Nyeri.
- Add concrete examples related to call_center, no_experience, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-26.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-26
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nyeri under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PCEA Tumutumu Hospital and Training College before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Customer Service Representative
Date Posted: 14/10/2026
Job Type: Full Time
Job Level: Entry
Employer: PCEA Tumutumu Hospital and Training College
Industry: Customer Service
Salary: Open
Location: Karatina
Country: Kenya
Deadline: 26/10/2026
Medical Jobs, PCEA Tumutumu Hospital and Training College Jobs. Responsible for welcoming patients and visitors, responding to inquiries, providing information about hospital services, assisting with appointments and patient registration, directing clients to the appropriate departments, coordinating with healthcare staff to resolve service issues, and ensuring patients receive a positive service experience. Requires a Diploma or Certificate in Customer Service, Business Administration, Healthcare Administration, or a related field. The position is based in Karatina and requires on-site work.
Qualifications
- Bachelors/Diploma in Customer Service, Front Office Operations, Healthcare Administration or Public Relations from a recognized institution, or an equivalent qualification
- 2 years’ experience in a similar role
- Customer focus and results oriented
- Strong interpersonal skills, team playing abilities, and communication skills.
- Strong ethical standards with the ability to maintain confidentiality
- Friendly, Patient and compassionate