Customer Service Representative at Talent Grid Africa
AI summary
Talent Grid Africa is hiring a Customer Service Representative for a BPO company in Nairobi. The role requires 2-3 years experience in banking, BPO, or call centre environments, a diploma, and a clean CRB record. Salary is Ksh. 30,000. Apply via email by August 10, 2026.
- Salary: Ksh. 30,000
- Requires 2-3 years experience in Banking, BPO, Telecom, Debt Collection, or Call Centre
- Diploma and Certificate of Good Conduct required
- Application deadline: August 10, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Ksh. 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in Customer Service, Call Center, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative at Talent Grid Africa evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Talent Grid Africa and the role in Not specified.
- Add concrete examples related to Customer Service, Call Center, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative at Talent Grid Africa role in Customer Service, Call Center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Talent Grid Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Salary: Job category: Education/Teaching Jobs in Kenya location
Location: Kenya Date 21/Jul/2026 Details Facebook
Customer Service Representative at Talent Grid Africa Full-Time Full-Time Talent Grid Africa is a regional consulting firm that partners with leaders in business to handle the complexities of hiring the right talent, engaging them in the right way, impro ... Company: Talent Grid Africa