Job in Kenya
Customer Service Officer
CountyNairobi CountyCityNot specifiedContractFull timePosted2026-08-03Close dateNot specifiedExperience2 yearsSourcePigiaMe JobsSalaryKES 30,001 - KES 45,000
customer service officercustomer servicenairobi cbdnairobifull timeentry leveldiploma2 years experiencepet carehospitalitysaleshospitality
AI summary
Nairobi-based pet care SME is hiring a Customer Service Officer to create memorable experiences for clients and their pets. The role requires a warm, enthusiastic communicator with customer service experience and comfort handling pets. Apply through partner BrighterMonday.
- Entry-level role requiring a diploma and 2 years of experience
- Salary range KES 30,01–45,000 per month
- Full-time position in Nairobi CBD
- Pet care industry with grooming, boarding, and vet support services
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES 30,001 - KES 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED and the role in Not specified.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from PigiaMe Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- PigiaMe Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- HighThe post may mention payment. Verify directly with the official source before continuing.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Customer Service Officer in Nairobi CBD | PigiaMe
- Back
- Home
- Classifieds
- Jobs
- Customer Service & Support Jobs
- Nairobi
- Yesterday, 15:03
- Ad ID
- 6813395
- KES 30,001 - KES 45,000
- Customer Service Officer
- Nairobi CBD
- Nairobi
- Details
- Employer
- FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED
- Company Industry
- Hospitality & Leisure
- Work Type
- Full time
- Job Level
- Entry level
- Minimum Qualification
- Diploma
- Years
Experience
- 2 years
- Number of Positions
- 1
- Description
- Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service
- and comfort handling pets. Join our team to create memorable experiences for clients and their pets.
- Apply for this job
- View external link
- Apply for this job through our partner BrighterMonday. Follow the link and complete your application.
- View external link
- Safety tips
- Don't pay application or interview fees.
- Ensure you meet at an official employment address.
- Do your research and check company background.
- Don't disclose any personal info such as bank account number, MPesa details, KRA or copy of your ID before getting a job offer.
- Read more about our safety tips
- Share ad
- bm_ke
- Member Since
- 8. Mar '18
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- View external link
- Apply for this job through our partner BrighterMonday. Follow the link and complete your application.
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Source and provenanceSource: PigiaMe Jobs. Last checked: 2026-08-14.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.