Customer Service & Content Creation Graduate Trainee
AI summary
Betech Solar Solutions in Nairobi is hiring a confident, customer-focused Graduate Trainee for a 3-month paid internship supporting customer service, content creation, and social media. The role involves responding to inquiries, following up on leads, and creating engaging marketing content including photos and short videos. A monthly stipend of Ksh 20,000 is offered, with possible extension or full-time employment based on performance.
- 3-month paid internship with Ksh 20,000 monthly stipend
- On-site role in Nairobi within the solar energy industry
- Opportunity for extension or full employment based on performance
- Requires comfort with customer interaction and appearing on camera
- Deadline: 30/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Ksh 20,000 monthly stipend. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service & Content Creation Graduate Trainee evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Betech Solar Solutions and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service & Content Creation Graduate Trainee role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Betech Solar Solutions before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Customer Service & Content Creation Graduate Trainee
Date Posted: 22/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Betech Solar Solutions
Industry: Customer Service
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
Customer Service Jobs. Betech Solar Solutions Jobs. Customer Service & Content Creation Graduate Trainee responding to customer inquiries, following up on leads and creating engaging marketing content including product photos, short videos and social media posts, requiring a confident, persuasive and customer-focused graduate comfortable speaking with customers and appearing on camera, in a solar energy environment, on-site role.
Job Summary
Betech Solar Solutions is seeking a confident, talkative, presentable, persuasive, and customer-focused Graduate Trainee to support our customer service, content creation, social-media, and website activities.
This is a
3-month paid internship
with a monthly stipend of
Ksh 20,000
. The successful candidate must be comfortable speaking with customers, appearing on camera, and creating engaging content that promotes our solar products, services, and completed projects.
Based on performance and business needs, Betech Solar Solutions may extend the internship or offer full employment to a candidate who meets our expectations.
Key
Responsibilities
- Respond professionally to customer inquiries through WhatsApp, phone calls, social media, email, and website channels.
- Follow up on customer leads, quotations, orders, deliveries, payments, and after-sales requests.
- Create engaging marketing content, including product photos, captions, short videos, project posts, and customer updates.
- Appear in product videos, demonstrations, live sessions, and social-media content.
- Take photos and videos of products, projects, installations, customer demonstrations, and team activities.
- Upload and update product photos, videos, descriptions, prices, promotions, and other content on the Betech website.
- Assist with posting and managing content on TikTok, Facebook, Instagram, WhatsApp Status, and other social-media channels.
- Support digital marketing campaigns and help generate qualified customer leads.
- Maintain customer records, content schedules, lead follow-up trackers, and daily activity reports.
- Support the sales, marketing, and customer service teams with other reasonable assigned duties.