Job in Kenya
Customer Relations Officer (Real Estate)
CountyNairobiCityNairobiContractFull TimePosted2026-08-20Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000 Plus Commission
customer relations officerreal estatesalesnairobifull timemid levelcommissionproperty salessalescall_centertechnologyfinance
AI summary
Employd Staffing Solutions Ltd is hiring a Customer Relations Officer in Nairobi to manage property inquiries, convert warm leads into sales, and guide clients through site visits, negotiations, and contract signing. The role combines customer service with active real estate sales, offering a base salary of KSh 15,000–30,000 plus commission.
- Base salary KSh 15,000–30,000 plus commission
- Mid-level role requiring 2 years of sales or client relations experience
- Focus on converting property inquiries into confirmed sales
- Full-time office hours, 8 to 5 in Nairobi
- Bachelor's degree in Business Administration, Marketing, or related field preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000 Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relations Officer (Real Estate) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Employd Staffing Solutions Ltd and the role in Nairobi.
- Add concrete examples related to sales, call_center, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relations Officer (Real Estate) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Employd Staffing Solutions Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Customer Relations Officer ( Real Estate)
- Employd Staffing Solutions Ltd
- Sales
- Yesterday
- Easy apply
- New
- Nairobi
- Full Time
- Real Estate
- KSh
- 15,000 - 30,000
- Plus Commission
- Share link
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- Job summary
- Are you a relationship builder who loves closing property deals? We need a dynamic professional to guide our clients from their first inquiry to final handover. You will combine top-tier customer service with active sales to grow our community and drive revenue.
- Min Qualification:
- Diploma
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in sales, or client relations, within the property sector.
- Proven
- meeting or exceeding monthly real estate sales quotas.
- Strong skills in handling buyer objections, price pushback, and contract terms.
- Existing relationships with local property investors, brokers, or wealth managers is a plus.
- Excellent spoken and written communication skills with strong active listening.
- Proficiency in MS Office and familiarity with CRM software.
- High emotional intelligence, patience, and problem-solving abilities.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Respond promptly to phone, email, and walk-in property inquiries.
- Pitch available properties to warm leads and turn inquiries into confirmed property sales.
- Stay in touch with existing buyers to generate repeat business and new referral leads.
- Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts.
- Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits.
- Research competitor pricing and local property trends to pitch solutions more effectively to buyers.
- Build long-term rapport with buyers and investors by offering honest advice and updates.
- Guide clients through site visits and explain property features.
- Handle client complaints and coordinate with finance or legal teams for smooth transactions.
- Update customer interaction logs and track sales pipelines accurately .
- Qualifications .
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1 to 3 years of
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-21.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.