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Customer Relations Officer

Employd Staffing Solution Kenya Full Time Posted 2026-08-20
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CountyNairobiCityNot specifiedContractFull TimePosted2026-08-20Close dateNot specifiedExperience1 yearSourceMyJobMag Kenya
customer relations officerreal estate salesnairobifull timeproperty salesclient relationsentry levelcustomer caresalescall_centertechnologyfinance
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AI summary

Employd Staffing Solution is hiring a full-time Customer Relations Officer in Nairobi to handle property inquiries, pitch available properties, convert leads into sales, and guide buyers through contracts and site visits. The role requires a bachelor's degree and 1–3 years of sales or client relations experience in the property sector. Qualified candidates should send their CV to jobs@employd.co.ke with the subject line Customer Relations Officer.

  • Full-time role based in Nairobi within the property/real estate sector
  • Requires a bachelor's degree and 1–3 years of sales or client relations experience
  • Focus on converting warm leads into confirmed property sales
  • Apply by emailing your CV to jobs@employd.co.ke with the role as the subject line

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required1+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, technologyThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Customer Relations Officer evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Employd Staffing Solution and the role in Not specified.
  • Add concrete examples related to sales, call_center, technology, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • MyJobMag Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Customer Relations Officer role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Employd Staffing Solution before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Similar jobs to consider

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Original source description

  • Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
  • contact us
  • We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.
  • Read more about this company
  • Customer Relations Officer
  • Job Type
  • Full Time
  • Qualification
  • BA/BSc/HND

Experience

  • 1 - 3 years
  • Location
  • Nairobi
  • Job Field
  • Customer Care, Success and Service
  • Key
  • in sales, or client relations, within the property sector.
  • Proven
  • meeting or exceeding monthly real estate sales quotas.
  • Strong skills in handling buyer objections, price pushback, and contract terms.
  • Existing relationships with local property investors, brokers, or wealth managers is a plus.
  • Excellent spoken and written communication skills with strong active listening.
  • Proficiency in MS Office and familiarity with CRM software.
  • High emotional intelligence, patience, and problem-solving abilities.
  • Check how your CV aligns with this job
  • Method of Application
  • Qualified and interested candidates should share their CVs to
  • jobs@employd.co.ke
  • with the subject line
  • Customer Relations Officer
  • . Only shortlisted candidates will be contacted.
  • Build your CV for free.
  • Download in different templates.

Responsibilities

  • Respond promptly to phone, email, and walk-in property inquiries.
  • Pitch available properties to warm leads and turn inquiries into confirmed property sales.
  • Stay in touch with existing buyers to generate repeat business and new referral leads.
  • Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts.
  • Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits.
  • Research competitor pricing and local property trends to pitch solutions more effectively to buyers.
  • Build long-term rapport with buyers and investors by offering honest advice and updates.
  • Guide clients through site visits and explain property features.
  • Handle client complaints and coordinate with finance or legal teams for smooth transactions.
  • Update customer interaction logs and track sales pipelines accurately .
  • Qualifications .
  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 1 to 3 years of
Source and provenanceSource: MyJobMag Kenya. Last checked: 2026-08-29.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.