Job in Kenya
Customer Relations Officer
CountyNairobiCityNot specifiedContractFull TimePosted2026-09-10Close date2026-10-08ExperienceNot specifiedSourceCorporate Staffing KenyaSalaryOpen
customer relationscustomer servicereal estatecollectionsnairobifull timemid levelsalesclient managementcommunicationsalescall_center
AI summary
Ayaz Real Estate is hiring a Customer Relations Officer in Nairobi to manage client relationships, drive collections of outstanding balances, and resolve client queries. The role requires a Diploma or Degree in a related field with strong communication and interpersonal skills in a real estate environment.
- On-site role in Nairobi within the real estate industry
- Focus on client relationship management and collections
- Requires Diploma/Degree in Business Administration, Sales, Marketing, Customer Relations, Real Estate or related field
- Experience in real estate, customer relations and collections is an added advantage
- Deadline: 08/10/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ayaz Real Estate and the role in Not specified.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-08.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-08
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relations Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ayaz Real Estate before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Job Title: Customer Relations Officer
Date Posted: 10/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Ayaz Real Estate
Industry: Sales
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 08/10/2026
- Customer Service Jobs. Ayaz Real Estate Jobs. Customer Relations Officer managing client relationships and providing customer support, requiring a Diploma or Degree in a related field with strong communication and interpersonal skills, in a real estate environment, on-site role.
- Are you a people person who can build strong client relationships AND get results?
- Do you have the confidence to engage clients, resolve concerns, follow up on outstanding payments and turn commitments into actual collections? Then this opportunity is for you!
- Ayaz Properties Limited is looking for a results-driven Customer Relations Officer to join our team and take ownership of client relationships and account collections.
- Key
Responsibilities
- Build and maintain strong relationships with clients.
- Drive timely collection of outstanding client balances.
- Conduct daily follow-ups on due and overdue accounts.
- Handle and resolve client queries and complaints professionally.
- Follow up on payment commitments and client documentation.
- Maintain accurate and up-to-date client records.
- Work closely with Sales, Finance, Legal and Management to resolve client matters.
- Prepare regular client and collection performance reports.
- Support client retention, referrals and repeat business.
- Qualifications &
Experience
- Diploma/Degree in Business Administration, Sales, Marketing, Customer Relations, Real Estate or a related field.
- in real estate, customer relations and collections is an added advantage.
- Excellent communication, negotiation and follow-up skills.
- Strong customer service and relationship-management skills.
- Results-oriented, organised and able to meet collection targets.
- Professional, confident and persistent in handling clients and overdue accounts.
Source and provenanceSource: Corporate Staffing Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.