Job in Kenya
Conflict Resolution Officer
CountyNot specifiedCityNot specifiedContractType not specifiedPosted2026-09-26Close date2026-10-10Experience5 yearsSourceAdvance Africa Kenya Jobs
Conflict Resolution OfficerIOMKenyamediationombudscase managementfull timeNGOconflict preventionseniorinternshipConflict Resolution
AI summary
The International Organization for Migration is hiring a Conflict Resolution Officer in Kenya. The role involves case management, conflict prevention training, policy research, and outreach to foster a respectful working environment. Candidates need a Master's degree with 5 years' experience or a Bachelor's with 7 years' experience in relevant fields.
- Deadline to apply is 10th October 2026
- Requires Master's degree with 5 years' experience or Bachelor's with 7 years' experience
- Ombuds Certification is desirable
- Experience in conflict management, mediation, or ombuds practice required
- Must have experience in multicultural and regional contexts
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Conflict Resolution, OmbudsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Conflict Resolution Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to International Organization for Migration and the role in Not specified.
- Add concrete examples related to internship, Conflict Resolution, Ombuds, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Advance Africa Kenya Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-10.
Source and safety check
- Advance Africa Kenya Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-10
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Conflict Resolution Officer role in internship, Conflict Resolution?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research International Organization for Migration before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- International Organization for Migration Conflict Resolution Officer Jobs in Kenya
- International Organization for Migration Conflict Resolution Officer Jobs in Kenya
Key Accountabilities
- Oversee case management and assist colleagues with intake and follow‑up of cases, including compilation of statistics and preparation of bi‑monthly and annual reports.
- Research and identify systemic issues, advise leadership on preventive actions and contribute to organizational feedback.
- Prepare reports on trends and activities, identifying patterns or problem areas in policies and practices.
- Research topics related to the Ombudsperson function and prepare draft policies, administrative procedures and operational documents.
- Conduct outreach activities including preparing texts, brochures, presentations, handbooks, speeches and other documents.
- Implement training programmes in conflict prevention, dispute resolution and related topics to foster a respectful working environment.
- Organize meetings and trainings, including collaboration with other international organizations.
- Provide substantive support on equity and fair treatment issues, including gender, to prevent discrimination and harassment.
- Perform other duties as assigned.
- Qualifications & Experience
- Education
- Master’s Degree in Behavioural Sciences, Conflict Resolution, Law, Social Sciences, Human Resources or related field with five (5) years of relevant professional experience; or
- University Degree in the above fields with seven (7) years of relevant professional experience.
- Ombuds Certification desirable.
- Accredited universities must be listed in UNESCO World Higher Education Database.
Experience
- Professional practice in conflict management, mediation, ombuds or workplace conflict prevention.
- Experience in case management from intake to
- closure.
- Experience in multi‑cultural and regional contexts.
- Ability to explain policies and rules in context of concerns.
- Experience building trust, doing outreach and providing feedback.
- Skilled in helping staff develop options and evaluate choices.
Knowledge and Skills
- Computer literacy with Microsoft Office, Adobe Acrobat and Photoshop; experience maintaining websites.
- Knowledge of current and emerging practices in mediation and dispute resolution under IOA Standards of Practice.
- Ability to maintain strict confidentiality and exercise discretion.
- Skill in delivering respect while remaining neutral on case facts.
- Courage, quick responsiveness and rapport‑building capacity.
- Mastery of active listening and trust‑building.
- Strong communication skills and willingness to grow.
- Ability to provide referrals to relevant units when necessary.
- How to Apply
- For more information and job application details, see;
- International Organization for Migration Conflict Resolution Officer Jobs in Kenya
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Source and provenanceSource: Advance Africa Kenya Jobs. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
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