Community Outreach Officer
AI summary
CIC Insurance is hiring a Community Outreach Officer in Mombasa to drive growth of its Microinsurance business through lead generation, community engagement, and sales support. The role involves prospecting clients and partners, conducting product presentations, and achieving sales targets. It offers attractive performance-based incentives and override commissions.
- Entry-level full-time role in Mombasa with a clear application deadline
- Focus on Microinsurance growth through community engagement and sales
- Attractive performance-based incentives and override commissions
- Minimum Diploma in a business-related field required; insurance qualifications are an added advantage
- Age requirement: 25 years and above
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Community Outreach Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-04.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-04
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Community Outreach Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Community Outreach Officer
Date Posted: 29/09/2026
Job Type: Full Time
Job Level: Entry
Employer: CIC Insurance
Industry: Sales & Marketing
Salary: Open
Location: Mombasa
Country: Kenya
Deadline: 04/10/2026
Sales & Marketing Jobs, CIC Insurance Jobs. Community Outreach Officer drives community engagement programs, builds partner relationships, and promotes brand visibility, requires a minimum of a Diploma in a business-related field
Job Summary
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an
attractive performance-based incentive
and
override
commissions.
Key Responsibilities
- Lead Generation & Prospecting:
- Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement:
- Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration:
- Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence:
- Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement:
- Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.