Job in Kenya
Collections Agent
CountyNot specifiedCityNot specifiedContractFull TimePosted2026-09-04Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 200,000 - 250,000
collections agentdebt recoverycustomer servicephone callsnegotiationentry levelfull timebanking financeKenyaKSh 200000call_centerno_experience
AI summary
Futureinno Digital Tech Limited is hiring a Collections Agent to contact customers, recover overdue payments, negotiate repayment plans, and meet monthly collection targets. The role requires strong communication skills, basic computer literacy, and the ability to work under pressure. Salary ranges from KSh 200,000 to 250,000.
- Recover overdue payments via phone and negotiate repayment plans
- Salary: KSh 200,000 - 250,000 per month
- Entry level with 2 years experience required
- Full Time, 8am to 5pm working hours
- English language required; Excel/CRM skills needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 200,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, no_experience, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collections Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Futureinno Digital Tech Limited and the role in Not specified.
- Add concrete examples related to call_center, no_experience, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collections Agent role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Futureinno Digital Tech Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
- F
- Collections Agent
- Futureinno Digital Tech Limited
- Customer Service & Support
- 2 weeks ago
- Easy apply
- New
- Kenya
- Full Time
- Banking, Finance & Insurance
- KSh
- 200,000 - 250,000
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- Job summary
- We are seeking a Collections Agent to contact customers, recover overdue payments, negotiate repayment plans, and meet monthly collection targets. The ideal candidate should have strong communication skills, basic computer literacy, and the ability to work under pressure.
- Min Qualification:
- Highschool
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- is a plus
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Excellent communication skills (English is required)
- Basic computer skills (Excel / CRM systems)
- Ability to work under pressure
- Strong discipline and reliable attendance record
- Previous collections or customer service
Responsibilities
- Contact customers by phone to follow up and recover overdue payments
- Negotiate repayment plans based on customer circumstances
- Maintain accurate call records and notes in the system
- Achieve daily and monthly collection targets
- Handle customer objections professionally
- Escalate complex cases when necessary
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.