Job in Kenya
Collection Officer
CountyNairobiCityNot specifiedContractFull TimePosted2026-08-07Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000 Negotiable Plus Commission
collection officerdebt collectioncredit controlnairobifull timeentry levelfinancecommissionmicrofinanceloan recoveryno_experiencefinance
AI summary
Known Capital is hiring a motivated Collection Officer in Nairobi to follow up on outstanding payments, negotiate repayment arrangements, maintain accurate records, and meet collection targets. The role requires a diploma in Business, Finance, Accounting, Credit Management, or a related field, plus strong communication and negotiation skills. Salary is KSh 15,000–30,000 negotiable plus commission.
- Base salary KSh 15,000–30,000 negotiable plus commission
- Diploma in Business, Finance, Accounting, Credit Management, or related field required
- Entry level role but prefers around 2 years of experience
- Full-time, 8 to 5 working hours based in Nairobi
- Debt collection, credit control, or microfinance experience is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000 Negotiable Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in no_experience, finance, CollectionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collection Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Known Capital and the role in Not specified.
- Add concrete examples related to no_experience, finance, Collections, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collection Officer role in no_experience, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Known Capital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- collection officer
- Known Capital
- Accounting, Auditing & Finance
- 1 week ago
- Easy apply
- New
- Kenya
- Full Time
- Banking, Finance & Insurance
- KSh
- 15,000 - 30,000
- Negotiable
- Plus Commission
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- Job summary
- Known Capital is seeking a motivated and results-driven Collection Officer to join our team in Nairobi.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
- in debt collection, credit control, microfinance, or loan recovery is an added advantage.
- Strong communication, negotiation, and interpersonal skills.
- High level of integrity and accountability.
- Ability to work under pressure and meet targets.
- Familiarity with Nairobi and surrounding areas.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Key
- Diploma or degree in Business, Finance, Accounting, Credit Management, or a related field.
- Previous
Responsibilities
- Follow up on outstanding customer payments.
- Maintain accurate collection and repayment records.
- Communicate with clients professionally and respectfully.
- Negotiate suitable repayment arrangements.
- Prepare daily and weekly collection reports.
- Meet assigned collection targets.
- Conduct customer visits when required.
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-21.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.