Client Operations Manager
AI summary
AGL is hiring a Client Operations Manager in Nairobi to coordinate cargo receiving, inspection, documentation, and offloading operations while ensuring HSE compliance. The role requires a diploma or bachelor's degree in Logistics, Supply Chain Management or Transport Management and at least 2-3 years of experience in cargo receiving or logistics operations, preferably in an oil and gas logistics environment. This is an on-site, full-time management position with a deadline of 13 October 2026.
- On-site management role in Nairobi with AGL in the logistics industry
- Focus on cargo receiving, inspection, documentation, and HSE compliance
- Requires diploma or bachelor's degree in Logistics, Supply Chain or Transport Management
- Minimum 2-3 years experience in cargo receiving or logistics operations
- Oil and gas logistics experience is preferred
- Full-time role with application deadline of 13 October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, security, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to AGL - Africa Global Logistics and the role in Not specified.
- Add concrete examples related to driver, security, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-13.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-13
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Operations Manager role in driver, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research AGL - Africa Global Logistics before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Client Operations Manager M/F
Date Posted: 30/09/2026
Job Type: Full Time
Job Level: Management
Employer: AGL- Africa Global Logistics
Industry: Logistics
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 13/10/2026
Logistics Jobs. AGL Jobs. Client Operations Manager coordinating cargo receiving, inspection and documentation and offloading operations while ensuring HSE compliance, requiring a diploma or bachelor’s degree in Logistics, Supply Chain Management or Transport Management and minimum 2-3 years experience in cargo receiving or logistics operations, in an oil and gas logistics environment, on-site role.
Mission Description
The Client Operations Manager will coordinate the efficient receipt, inspection, documentation, and handover of all cargo arriving at site while ensuring compliance with operational, quality, and HSE standards.
Key Responsibilities
- Cargo Receiving & Inspection
- Receive all incoming cargo and verify delivery documentation against the physical shipment to ensure accuracy and completeness.
- Inspect cargo for quantity, condition, packaging integrity and correct labelling before acceptance.
- Identify, document and immediately report shortages, damages, incorrect deliveries or any cargo discrepancies to the Site Operations Supervisor and client representatives.
- Ensure all received cargo is accurately recorded, tagged and transferred to the designated storage or operational area.
- Truck Inspection & HSE Compliance
- Inspect all vehicles arriving on site to verify compliance with site access requirements and operational standards.
- Verify vehicle condition, load security, lashing quality and overall cargo safety before offloading commences.
- Confirm compliance with PPE requirements and site safety procedures by drivers and transport personnel.
- Report unsafe conditions, non-conformities, near misses and incidents promptly to the Site Operations Supervisor and QHSE team.
- Offloading Coordination & Site Operations
- Coordinate truck arrivals and offloading schedules with clients, warehouse personnel and operations teams to optimize turnaround time.
- Liaise with the Control Tower and Track & Trace Officer to align vehicle arrivals with site readiness.
- Monitor offloading activities to ensure cargo is handled safely and efficiently.
- Escalate delays, congestion or operational bottlenecks that may affect service delivery.
- Reporting & Documentation
- Maintain accurate daily records of truck arrivals, departures, cargo received and operational activities.
- Prepare and submit daily, weekly and monthly receiving reports within agreed timelines.
- Maintain organized records of delivery notes, inspection reports, discrepancy reports and receiving documentation for audit purposes.
- Ensure all receiving information is accurately captured in company systems and records
- Operational Performance & Continuous Improvement
- Monitor receiving performance and recommend process improvements to enhance operational efficiency and cargo accuracy.
- Support continuous improvement initiatives relating to receiving, cargo handling and reporting processes.
- Participate in operational review meetings by providing receiving statistics and performance updates.
- Promote compliance with company policies, operational procedures and quality standards.
- Profile
- Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Transport Management, Warehousing or a related field.
- Minimum 2–3 years’ experience in cargo receiving, warehousing, logistics or transport operations.
- Certificate in Logistics or Supply Chain Management is an added advantage.
- Experience in oil & gas, industrial logistics or project cargo operations is an added advantage.
- Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.