Claims Officer
AI summary
Ciala Hospital in Kisumu is hiring a full-time Claims Officer to manage patient registration, billing, claims processing and follow-up, and to support revenue collection and prevent revenue leakage. The role requires a diploma or degree in a related field, hospital experience is strongly preferred, and experience with SHA and private insurance claims is an added advantage. Interested candidates should email their CV to careers@cialahospital.com using the position as the subject.
- Full-time role at a hospital in Kisumu
- Focus on claims processing, billing and revenue collection
- Diploma or degree in a related field required
- Hospital and SHA/insurance claims experience preferred
- Apply by emailing CV to careers@cialahospital.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, finance, claimsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Claims Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ciala Hospital and the role in Not specified.
- Add concrete examples related to retail, finance, claims, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Claims Officer role in retail, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ciala Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
contact us
At Ciala Hospital, we are committed to providing exceptional healthcare services to our patients with compassion, expertise, and the latest medical advancements. With a team of dedicated professionals and state-of-the-art facilities, we strive to be a leading healthcare provider in our community.
Read more about this company
Claims Officer
Job Type
Full Time
Qualification
BA/BSc/HND
,
Diploma
Experience
- Location
- Kisumu
- Job Field
- Finance / Accounting / Audit
- We are looking for professionals who demonstrate professionalism, integrity, teamwork, accountability, good communication and commitment to quality patient care.
- The Claims Officer will oversee patient registration, billing, cashiering, claims processing and claims follow-up, while supporting effective revenue collection and preventing revenue leakage.
- Key
- is strongly preferred.
- with SHA and private medical insurance claims is an added advantage.
- Good computer, billing, reconciliation and documentation skills.
- Strong communication, follow-up and problem-solving abilities.
- High level of integrity, confidentiality, discipline and accountability.
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified candidates should forward their CV to:
- careers@cialahospital.com
- using the position as subject of email.
- Build your CV for free.
- Download in different templates.
Responsibilities
- Register patients and verify patient, payer and insurance/SHA details.
- Confirm eligibility, authorisations and required documentation.
- Prepare and process patient bills and receive approved payments.
- Reconcile daily collections and identify billing discrepancies.
- Ensure all services provided are accurately captured and billed.
- Prepare and submit accurate SHA and private insurance claims.
- Track submitted, pending, queried, rejected and paid claims.
- Follow up outstanding and rejected claims and coordinate corrections and resubmissions.
- Identify billing errors, missing documentation, underbilling and other revenue leakage.
- Coordinate with clinical, nursing, pharmacy, laboratory, theatre, radiology, records and finance teams to resolve claims and billing issues.
- Maintain accurate claims and revenue records and prepare regular reports for management.
Requirements
- Diploma or degree in Health Records, Health Administration, Insurance, Finance, Accounting, Medical Claims Management or a related field.
- Hospital