Chief Operating Officer
AI summary
Old Mutual is hiring a Chief Operating Officer in Nairobi to lead operational strategy, performance management, and portfolio governance within the Digital Business Unit. The role requires a Business or Finance degree (MBA preferred) and 10+ years of senior executive leadership experience in financial services. Application deadline is 29/09/2026.
- COO role within Old Mutual's Digital Business Unit supporting the Managing Director and functional teams
- Owns performance framework, enterprise portfolio governance, and operating model effectiveness
- Requires Business or Finance Degree (MBA preferred) and 10+ years senior executive experience in financial services
- Full-time management position based in Nairobi, Kenya
- Salary listed as Open; deadline 29/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Chief Operating Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Old Mutual and the role in Not specified.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-29.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-29
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Chief Operating Officer role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Old Mutual before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Chief Operating Officer
Date Posted: 23/09/2026
Job Type: Full Time
Job Level: Management
Employer: Old Mutual
Industry: Insurance
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 29/09/2026
Insurance Jobs, Old Mutual Jobs. Chief Operating Officer drives operational strategy, optimizes business processes, manages operational risks, and leads executive teams to performance goals, requires a Business or Finance Degree (MBA preferred) and 10+ years senior executive leadership
Experience
in financial services.
Job Overview
The Chief Operating Officer (COO) is a crosscutting enabling role within the Digital Business Unit (DBU), created to support the Managing Director and the DBU’s functional teams (Commercial, Digital Operations & Service, Technology, Data & AI, Customer Experience, Product, Pricing & Actuarial, and Thrive & Ecosystem) in delivering the unit’s strategic plan. The role provides a unifying layer of Finance, Performance Management, Portfolio Governance and Operating Model leadership that helps functional teams stay resourced, aligned and unblocked to deliver. The COO translates strategy into coordinated execution owning the DBU’s performance framework and operating model effectiveness, governing enterprise portfolio and investment decisions, consolidating financial performance, and providing transformation governance to ensure that the DBU operates profitably, compliantly, and at pace.
Key Tasks &
Significant
(10+ years) in senior operations, finance business partnering, PMO/portfolio management, or business management roles, with demonstrable
consolidating budgets and financial performance across multiple teams or functions
Demonstrated
scaling digital, platform, fintech or technology-enabled financial services businesses as well as a track record of leading process improvement, automation, or digital transformation programs
Proven
in planning and budgeting, demonstrating financial acumen and the ability to make informed business decisions
Working knowledge of insurance products, distribution models, and the regulatory environment governing insurance and financial services
leading portfolio governance and leading cross-functional portfolio governance across multiple business areas
supporting executive committees and boards with performance reporting and decision support
Qualifications
Bachelor’s degree in Business Administration, Commerce, Finance, Technology, or a related field
Master’s degree in Business Administration (MBA) or a related field is
Responsibilities
- Partner with the MD and ExCo in strategic and operational decision-making, translating DBU strategy into coordinated execution across functional teams, and setting KPIs to measure and improve business performance
- Own the DBU performance framework – strategic and operational KPIs,
Benefits
realization, and quarterly business reviews – providing the MD and ExCo with a consistent, evidence-based view of business performance
Drive the scaling of the DBU’s digital, platform and technology-enabled propositions, directing process improvement, automation, and digital transformation programmes that strengthen competitiveness and delivery efficiency
Own accountability for enterprise portfolio governance across the DBU, including initiative prioritization, resource allocation, investment governance, and delivery decisions
Own DBU operating model effectiveness, including governance structures, organizational effectiveness, and cross-functional alignment across the departments
Provide cross-functional operational governance for the DBU, establishing consistent policies, internal controls, and risk and business continuity standards as well as champion a strong risk and control culture in partnership with functional heads
Own the DBU’s Finance function, overseeing budget planning, cost tracking, and financial reporting across all functions, and embedding cost discipline and unit economics thinking into operational and portfolio decisions
Set governance standards for project and portfolio delivery, prioritizing initiatives and surfacing delivery risks and dependencies for MD/ ExCo decision-making as well as and hold functional teams accountable for delivery against agreed actions and timelines
Lead DBU transformation governance, tracking adoption of new tools, ways of working, and process redesign across functions, and reporting on
realisation and change roadmap progress to the MD and ExCo
Facilitate structured coordination between the MD, ExCo, and functional heads on finance, portfolio, operations, and transformation matters, and coordinate preparation for management and board meetings by consolidating inputs into a single, evidence-based narrative
Identify cross-functional process and delivery bottlenecks spanning multiple DBU teams, and support engagement with internal and external stakeholders (e.g. regulators, commercial partners, technology vendors) on cross-functional deliverables, in collaboration with functional heads
Skills & Competencies
Excellent leadership and management skills to lead cross-functional teams, oversee multiple workstreams, and ensure execution of strategic and operational plans
Strong strategic thinking abilities to provide guidance and insight across a wide range of business and operational matters
Sound commercial and financial acumen, including P&L management, budgeting, and the ability to make informed, data-driven business decisions
Digital and technology fluency, with the ability to engage credibly with engineering, product, and data teams and translate technical concepts into business outcomes
Exceptional organisational skills to manage multiple projects, systems, and timelines concurrently, ensuring objectives are met on time and within budget
Superb interpersonal skills to build positive relationships with staff, stakeholders, partners, and regulators
Top-notch communication skills to convey information effectively across audiences, from operational teams to the board
Effective problem-solving ability to quickly identify and resolve issues that could hinder operational or business performance
Change management and digital transformation experience, with the ability to lead teams through periods of rapid growth and process change
Ability to work under pressure, exhibiting resilience and the capacity to operate in a fast-paced, ever-changing digital business environment
Strong understanding of the insurance industry, including its regulatory environment, challenges, opportunities, and competitive landscape
Knowledge &
Preferred Qualifications
Relevant professional qualifications in insurance (e.g. ACII, FLMI, AIIK) or project/operations management (e.g. PMP, Lean Six Sigma) will be an added advantage