Relationship Manager, Diaspora Banking
AI job insight
KCB Bank is hiring a Relationship Manager for its Diaspora Banking segment in Nairobi. The role focuses on growing the diaspora customer base, managing client portfolios, sales planning, credit evaluation, and maintaining strategic partnerships. A Bachelor's degree and at least 5 years of banking experience are required.
- Full-time management-level role in Nairobi
- Requires 5+ years banking experience across sales, credit, and operations
- Bachelor's degree required; ACCA or Master's in International Business preferred
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KCB Bank is hiring a Relationship Manager for its Diaspora Banking segment in Nairobi. The role focuses on growing the diaspora customer base, managing client portfolios, sales planning, credit evaluation, and maintaining strategic partnerships. A Bachelor's degree and at least 5 years of banking experience are required.
- Full-time management-level role in Nairobi
- Requires 5+ years banking experience across sales, credit, and operations
- Bachelor's degree required; ACCA or Master's in International Business preferred
- Deadline: 13/11/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager, Diaspora Banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Bank and the role in Nairobi.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-13.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-13
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager, Diaspora Banking role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Relationship Manager, Diaspora Banking
Date Posted: 02/11/2026
Job Type: Full Time
Job Level: Management
Employer: KCB Bank
Industry: Banking
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 13/11/2026
Banking Jobs, KCB Bank Jobs. Relationship Manager, Diaspora Banking manages overseas client portfolios, sales, and credit evaluations, requiring a Bachelor’s degree and 5+ years banking experience across sales, credit, operations, and CRM. Full-time role in Nairobi.
Key Responsibilities
- To grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and services
- To ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased wallet share
- Plan, manage and execute campaigns in international markets with high customer potential for recruitment and articulate Bank’s focus with targeted presentations.
- Develop appropriate plans and execute the same to retain and grow the bank’s strategic partnerships within the diaspora market
- Analyze market intelligence across competitors, global markets and champion development of innovative products.
- To ensure quality service delivery to Diaspora customers to achieve agreed service levels
- Create brand internalization through training programs and support to the bank staff and sales team to enhance product knowledge of the diaspora products with an aim of increasing product uptake
- Build a quality diaspora asset portfolio as per set targets and maintain portfolio quality within acceptable credit risk exposure (below 5%)
- Prepare and maintain appropriate management reports
- Enterprise-wide Risk Management; -Adherence to Standard Operating Procedures (SOPS), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties’.
- Minimum Qualifications
- Academic & Professional
- Education Bachelors Degree Any field RQ
- Professional Qualifications ACCA AA
- Masters Degree International Business AA
Experience
Total Minimum No of Years’ Experience Required 5
Detail Minimum No of Years Need Type[5]
Experience Area – Sales 2 ES
Experience Area – Credit 1 ES
Experience Area – Banking Ops 1 ES
Experience Area – Customer Relationship Management 2 ES