Job in Kenya
Case Manager Assistant
CountyNairobiCityNairobiContractFull TimePosted2026-08-21Close dateNot specifiedExperience1 yearSourceJobWeb Kenya
case manager assistantpersonal injurylegal assistantinsurance claimsNairobifull timelaw firmdocument managementclient careSalesforcesalestechnology
AI summary
Solvo Global is hiring a Case Manager Assistant to support the Personal Injury Pre-Litigation Department of a U.S. law firm. The role involves managing insurance claims, procuring documents, scheduling medical appointments, verifying balances, and preparing demand files. Requires 1–2 years of direct Personal Injury case support experience and strong English communication skills.
- 1–2 years of hands-on Personal Injury case management experience required
- Bachelor's degree completed or in progress preferred
- Advanced English required; Spanish bilingualism is a strong plus
- Familiarity with Litify or Salesforce is highly desirable
- Full-time role based in Nairobi, Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, technology, Case Manager AssistantThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Case Manager Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Solvo Global and the role in Nairobi.
- Add concrete examples related to sales, technology, Case Manager Assistant, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Case Manager Assistant role in sales, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Solvo Global before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- About the job
- We are seeking a proactive, detail-oriented, and client-focused Case Manager Assistant to join the Personal Injury Pre-Litigation Department of a distinguished, award-winning U.S. law firm with over 18 years of legal excellence.
- In this role, you will work side-by-side with Case Managers to drive case progression, handle insurance claims, coordinate medical care, and ensure our clients receive the maximum settlement they deserve. If you have direct
Experience
- supporting Personal Injury cases and thrive in a fast-paced environment, we want to hear from you!
- Key
- 1–2 years of hands-on
- as a Case Manager Assistant, Case Manager, or Legal Assistant specifically in Personal Injury (PI). (Note: Pure Intake Specialist
- will not be considered for this role).
Responsibilities
- Insurance Claim Management: Open claims with insurance carriers, health insurance subrogation departments, and state medical coverage providers.
- Document Procurement: Request and follow up on police reports, medical records, and billing statements.
- Client Care & Scheduling: Schedule medical appointments for clients, coordinate transportation, and provide regular case updates.
- Balance Verification: Contact medical providers to verify and reconcile outstanding balances.
- Demand Preparation: Organize and assemble complete case files for submission to demand writers.
- Required Qualifications
Education
- Bachelor’s degree completed or in progress (preferably in Legal Studies, Healthcare, or related fields).
- Skills: Exceptional attention to detail, strong multitasking abilities, and a minimum typing speed of 40+ WPM.
- Language: Advanced to near-native English communication skills. (Bilingual proficiency in Spanish is a strong plus!)
- Tech Stack: Familiarity with case management software like Litify or Salesforce is highly desirable.
Source and provenanceSource: JobWeb Kenya. Last checked: 2026-08-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.