Care Coordinator
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SnappyCX is hiring a remote Care Coordinator to serve as the main point of contact between patients, families, and healthcare providers. The role involves organizing and monitoring patient care plans, maintaining electronic health records, processing referrals, and ensuring HIPAA-compliant operations. The position targets candidates with at least three years of US healthcare coordination, case management, or medical administrative support experience.
- Remote work-from-home role based in Kenya
- Deadline: 31 October 2026
- Requires 3+ years of US healthcare coordination or case management experience
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SnappyCX is hiring a remote Care Coordinator to serve as the main point of contact between patients, families, and healthcare providers. The role involves organizing and monitoring patient care plans, maintaining electronic health records, processing referrals, and ensuring HIPAA-compliant operations. The position targets candidates with at least three years of US healthcare coordination, case management, or medical administrative support experience.
- Remote work-from-home role based in Kenya
- Deadline: 31 October 2026
- Requires 3+ years of US healthcare coordination or case management experience
- Must be proficient with EHR/EMR systems and HIPAA-compliant tools
- Salary is open and will likely be discussed with shortlisted candidates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in entregador, technology, Care CoordinatorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Full Time JobsThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Care Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SnappyCX and the role in Full Time Jobs.
- Add concrete examples related to entregador, technology, Care Coordinator, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-31.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-31
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Care Coordinator role in entregador, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Full Time Jobs under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SnappyCX before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Care Coordinator
Date Posted: 23/10/2026
Job Type: Remote
Job Level: Middle
Employer: SnappyCX
Industry: Medical
Salary: Open
Location: Kenya
Country: Kenya
Deadline: 31/10/2026
Medical Jobs, SnappyCX Jobs. Care Coordinator organizing, streamlining and monitoring patient care plans and day-to-day healthcare operations as the primary point of contact between patients, families and providers, requiring 3+ years experience in US healthcare coordination, medical administrative support or case management, and proficiency with Electronic Health Record systems and HIPAA-compliant tools, in a healthcare and telehealth environment, remote work-from-home role.
Position Summary
The Care Coordinator plays a pivotal role in organizing, streamlining, and monitoring patient care plans and day-to-day healthcare operations. Serving as the primary point of contact between patients, families, healthcare providers, and administrative staff, this position ensures seamless communication, timely service delivery, and high standards of patient care.
Key Accountabilities
- Patient & Provider Coordination
- :
- Act as the central hub of communication between patients, physicians, specialists, and multidisciplinary care teams to ensure coordinated delivery of services.
- Care Plan Management
- :
- Assist in building, updating, and monitoring individual patient care plans, tracking progress against clinical goals, and scheduling necessary follow-up appointments.
- Administrative & Workflow Support
- :
- Maintain accurate electronic health records (EHR/EMR), process referrals, perform insurance eligibility verification, and handle incoming patient inquiries via phone, email, or chat.
- Resource Facilitation: Connect patients with community resources, home care services, medical equipment providers, and financial support programs as needed.
- Patient Advocacy & Outreach
- :
- Conduct routine check-ins with patients to monitor treatment adherence, address care barriers, and educate patients on their prescribed care plans.
- Quality Assurance & Compliance
- :
- Ensure all coordination activities strictly adhere to HIPAA regulations, patient privacy laws, and standard operating procedures (SOPs).
- Issue Escalation: Identify delays in treatment, care gaps, or recurring operational issues and flag them promptly to clinical leadership for resolution.
Qualifications
Experience
3+ years of experience in US healthcare coordination, medical administrative support, patient navigation, or case management.
Technical Skills:
Proficiency with Electronic Health Record (EHR) systems, HIPAA-compliant communication tools, and general office software (Microsoft Office Suite, Google Workspace).
Communication:
Exceptional verbal and written communication skills with strong empathetic listening abilities.
Organization:
Outstanding time-management skills, high attention to detail, and a proven ability to manage multiple care tracks simultaneously.
Prior experience working in a remote healthcare or telehealth environment.
Medical billing, coding, or insurance verification knowledge.
Bilingual capabilities (language requirements as needed by your patient demographic).
Core Competencies
High empathy and patient-centric focus.
Strong problem-solving and conflict-resolution abilities.
Proactive follow-through and accountability.
Adaptability in fast-paced healthcare settings