Business Development Officers
AI summary
SMEP Microfinance Bank is hiring Business Development Officers in Nairobi to drive growth by marketing products, onboarding new customers, processing and disbursing loans, and ensuring timely collections. The role also involves credit underwriting, portfolio management, customer training, and reporting. Candidates should have a degree or diploma in a business-related field, plus strong sales, communication, and computer skills.
- Business development role focused on marketing, customer acquisition, and loan growth
- Requires degree or diploma in a business-related field
- Sales, credit, and microfinance or banking experience is an added advantage
- Must have strong communication, customer service, and computer skills
- Based in Nairobi and reporting to the Branch Manager
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Development Officers evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SMEP Microfinance Bank and the role in Nairobi.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business Development Officers role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SMEP Microfinance Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
BUSINESS DEVELOPMENT OFFICERS – BDO 09/26
Reporting to the Branch Manager, the job holder will be responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base.
KEY DUTIES AND
Responsibilities
- To market the Bank’s products and services
- To expand market share through onboarding new customers in line with the Bank’s KYC requirements.
- To segment the market into groups, individuals (MSMEs) and Churches / institutions for business growth.
- To grow the loan portfolio, deposits, and transactional income by marketing the Bank’s products, services and alternative channels.
- To undertake responsible credit underwriting for all customers guided by the Bank’s Credit policy and procedures.
- To manage and maintain the portfolio within the quality threshold of the Bank’s Credit policy and procedures.
- Ensure compliance with both internal and external policy and regulatory
Requirements
- respectively.
- Implementation of Audit recommendations to align with the Bank’s operating policies and procedures.
- To undertake customer training programs on SMEP policies, procedures and basic business skills.
- Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’
- to the respective office holders.
- Responsible for proper record management for all customers in line with the Bank’s Data Privacy and Protection policy guideline.
- To ensure customer retention through excellent customer service and stakeholder management.
- To generate innovative product development and service enhancement through market intelligence from customer feedback.
- Key Qualities,Qualifications & Competencies:
- Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
- Undergraduate Bachelor’s degree OR Diploma in Business related courses from a recognized institution.
- Knowledge in sales and marketing, credit risk management, credit lending, as well as relevant
Experience
- in the microfinance / banking sector will be an added advantage.
- Ability to analyze and interpret financial statements.
- Good interpersonal & communication skills with excellent customer service.
- Proficiency in computers is mandatory.
- A passionate and self-driven team player