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Business Administrator – Operations

Surelift Solutions Limited Nairobi Full Time Posted 2026-09-11
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CountyNairobiCityNairobiContractFull TimePosted2026-09-11Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
business administratoroperationsadministrationwarehouseproductionnairobifull timemid levelkenyamanufacturingdriversales
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AI summary

Surelift Solutions Limited, on behalf of its client, is hiring a Business Administrator – Operations in Nairobi to provide day-to-day administrative and operational support to the Business Owner. The role involves coordinating warehouse, production, deliveries, suppliers, staff, and reporting, while ensuring tasks are followed through and issues resolved. This is a full-time mid-level position requiring a diploma and at least two years of experience.

  • Full-time role based in Nairobi with salary KSh 15,000 – 30,000
  • Requires a diploma and at least 2 years of experience
  • Focus on operations coordination across warehouse, production, shops, and deliveries
  • Mid-level role reporting to the Business Owner
  • Applicants must be based in Kenya

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required2+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in driver, sales, factoryThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Business Administrator – Operations evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Surelift Solutions Limited and the role in Nairobi.
  • Add concrete examples related to driver, sales, factory, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Business Administrator – Operations role in driver, sales?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Surelift Solutions Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • S
  • BUSINESS ADMINISTRATOR – OPERATIONS
  • SURELIFT SOLUTIONS LIMITED
  • Management & Business Development
  • Today
  • Easy apply
  • New
  • Nairobi
  • Full Time
  • Manufacturing & Warehousing
  • KSh
  • 15,000 - 30,000
  • Share link
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  • Job summary
  • SURELIFT SOLUTIONS LIMITED, ON BEHALF OF OUR CLIENT, is looking to recruit a highly organised, proactive and results-oriented Business Administrator – Operations to join their organisation.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Mid level
  • Length:
  • 2 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • Diploma or Degree in Business Administration, Business Management, Operations Management, Commerce, Supply Chain Management or a related field.
  • Previous
  • in business administration, operations, office administration, coordination or a similar role.
  • in a fast-paced business environment will be an added advantage.
  • Proficiency in Microsoft Office, particularly Excel, and/or Google Workspace.
  • Good understanding of business administration and day-to-day operational processes.
  • KEY PERFORMANCE EXPECTATIONS
  • The successful candidate will be expected to:
  • Ensure smooth coordination of daily business operations.
  • Maintain effective follow-up on pending tasks and responsibilities.
  • Reduce delays and unresolved operational issues.
  • Maintain accurate and timely operational records and reports.
  • Improve accountability across staff and operational stakeholders.
  • Ensure orders, deliveries, purchasing and operational matters are properly tracked.
  • Identify recurring problems and support the implementation of solutions to prevent their recurrence.
  • Ensure routine matters are resolved without unnecessary escalation.
  • Keep the Business Owner adequately informed of important matters.
  • Free the Business Owner from routine operational pressure so they can focus on business growth.
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  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

Job Purpose

The Business Administrator – Operations will provide comprehensive administrative and operational support to the Business Owner, acting as a trusted partner in coordinating the smooth day-to-day running of the business.

The successful candidate will take ownership of recurring operational matters across the warehouse, production, shops, deliveries, suppliers and staff. She will monitor activities, follow up on pending tasks, identify operational challenges and ensure that issues are resolved efficiently.

The role is intended to take day-to-day operational pressure off the Business Owner, allowing them to focus on

business development, customer acquisition, sales, marketing and overall business growth.

KEY

Responsibilities

  • Coordinate daily business administration and operational activities.
  • Follow up on pending tasks and ensure they are completed within agreed timelines.
  • Monitor warehouse operations, production activities, stock movements and dispatches.
  • Track customer orders, deliveries and outstanding operational issues.
  • Follow up with staff, suppliers, riders and other service providers.
  • Monitor staff attendance, punctuality, performance and accountability.
  • Assist with purchasing activities and supplier follow-ups.
  • Maintain accurate operational records and documentation.
  • Prepare and maintain daily, weekly and other operational reports.
  • Track assigned tasks, deadlines and outstanding matters.
  • Manage the Business Owner's calendar, meetings, priorities and follow-ups.
  • Coordinate appointments, meetings and routine business communications.
  • Handle routine business matters on behalf of the Business Owner where authorised.
  • Ensure agreed decisions and actions are implemented and followed through.
  • Identify operational gaps, delays, inefficiencies and recurring problems.
  • Investigate routine operational issues and establish their causes.
  • Recommend practical solutions and coordinate their implementation.
  • Follow up with responsible individuals until issues are fully resolved.
  • Develop and maintain simple systems, checklists and tracking tools to improve operational efficiency.
  • Ensure effective communication and coordination between different business functions.
  • Escalate sensitive, critical or high-risk matters requiring the Business Owner's direct attention.
  • Maintain strict confidentiality regarding business, financial, staff, supplier and customer information.
  • Perform any other administrative and operational duties as assigned.
  • IDEAL CANDIDATE
  • The ideal candidate should be
  • highly organised, proactive, trustworthy and excellent at follow-up.
  • She should be confident enough to coordinate people, ask questions, challenge delays and ensure that
  • are fulfilled while maintaining professionalism and respect.
  • The successful candidate should be comfortable working independently and taking ownership of tasks without requiring constant supervision.
  • PROBLEM-SOLVING APPROACH
  • We are looking for someone who does not simply bring problems to the Business Owner.
  • The ideal candidate should be able to:
  • IDENTIFY → INVESTIGATE → PROPOSE → COORDINATE → RESOLVE → REPORT
  • For routine operational matters, the candidate is expected to identify the issue, investigate what is causing it, propose a practical solution, coordinate the relevant people, follow up until the matter is resolved and report the outcome.
  • REQUIRED SKILLS & COMPETENCIES
  • Strong organisational and coordination skills.
  • Excellent follow-up and task-management skills.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • High attention to detail.
  • Ability to multitask and prioritise effectively.
  • Good working knowledge of Microsoft Excel and/or Google Sheets.
  • Ability to work with numbers, records and operational reports.
  • Ability to coordinate different teams and stakeholders.
  • Strong time-management skills.
  • Ability to work independently with minimal supervision.
  • Ability to remain calm and effective under pressure.
  • Good judgement and decision-making skills.
  • Strong sense of accountability and ownership.
  • High level of confidentiality, integrity and professionalism.
  • QUALIFICATIONS &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.