Branch Manager
AI summary
Capen Credit Limited, a non-deposit-taking microfinance company, is hiring an experienced Branch Manager to lead operations in Western Kenya. The role focuses on driving portfolio growth, managing lending and collections, supervising branch staff, and ensuring branch profitability. The position offers a salary of KES 30,000 per month on a full-time basis.
- Branch Manager role at a growing microfinance institution in Western Kenya
- Salary of KES 30,000 per month on a full-time basis
- Requires at least 1 year of experience as a Collection Officer
- Diploma or Degree in a relevant field required
- Focus on lending, collections, portfolio growth, and branch profitability
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES 30,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Branch Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Capen Credit Limited and the role in Not specified.
- Add concrete examples related to call_center, no_experience, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Branch Manager role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Capen Credit Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
BRANCH MANAGER - WESTERN KENYA
Capen Credit Limited
Management & Business Development
Today
Easy apply
New
Rest of Kenya
Full Time
Banking, Finance & Insurance
Confidential
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Job summary
Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are seeking an experienced, commercially driven, and results-oriented Branch Manager to lead branch operations, drive portfolio growth, strengthen collections, and ensure branch profitability.
Min Qualification:
Diploma
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- as a Collection Officer.
- Computer competency.
- Strong understanding of lending, collections, customer management, and microfinance operations.
- Previous
- as a Branch Manager in a microfinance institution is an added advantage.
- Key Skills & Competencies
- Strong leadership and people-management skills.
- Proven ability to drive teams toward demanding targets.
- Strong knowledge of lending and collections operations.
- Excellent problem-solving and decision-making ability.
- Strong analytical and portfolio management skills.
- Good communication, negotiation, and customer relationship skills.
- High level of integrity and accountability.
- Ability to identify and manage operational, credit, and fraud risks.
- Strong computer and reporting skills.
- Ability to work effectively in a target-driven environment.
- What We Offer
- A leadership opportunity within a growing microfinance institution.
- Exposure to branch management, lending, collections, portfolio growth, and profitability.
- A performance-driven working environment.
- Opportunity to grow with Capen Credit as the business expands.
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- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- BRANCH MANAGER
- Company
- :
- Capen Credit Limited
- Location
- :
- Western Kenya
- Employment Type:
- Full-Time
- Salary:
- KES 30,000 per month
- The successful candidate will be responsible for leading the branch team, managing lending and collections activities, maintaining portfolio quality, and ensuring compliance with Company policies and procedures.
- Diploma or Degree in any relevant field.
- At least 1 year of
Job Purpose
- The Branch Manager will provide overall leadership and oversight of branch operations, with primary responsibility for business growth, lending, collections, portfolio quality, staff performance, customer service, and branch profitability.
- Key
Responsibilities
- Lead the branch team to achieve lending, collection, customer growth, and profitability targets.
- Oversee the full lending cycle, including customer acquisition, loan processing, disbursement, repayment monitoring, and collections.
- Drive branch portfolio growth while maintaining sound credit quality and responsible lending standards.
- Monitor collection performance and ensure timely action on overdue, defaulted, and high-risk accounts.
- Supervise Loan Officers, Collection Officers, and other branch staff and hold them accountable for their performance.
- Conduct regular field visits, portfolio reviews, and customer follow-ups to identify risks and improve branch performance.
- Identify, investigate, and promptly report suspected fraud, operational risks, and policy violations.
- Ensure branch activities comply with Company policies, procedures, KYC requirements, and applicable regulations.
- Monitor branch performance and expenses and implement measures to achieve branch profitability.
- Maintain high standards of customer service and resolve escalated customer issues professionally.
- Prepare and submit accurate branch performance reports and provide management with relevant business and risk updates.
- Minimum