Branch Assistant

• September 17, 2026
• Mombasa
• ,
• Kenya
• Expiration date
• November 16, 2026
• 1 Year
• Gender
• Both
• Qualification
• Bachelor Degree
• Job Description
• Are you an organized, dependable, and customer-focused individual committed to efficient operations and excellent service?
• We are seeking a proactive Branch Operations team member to join Victory Farms Kenya. The role focuses on ensuring smooth branch operations through effective inventory management, branch cleanliness, customer service, and sales team support.
• You will play a key role in maintaining efficient processes, ensuring the branch is well organized, supporting customers and the sales team, and upholding high standards of cleanliness and service.
• You will report directly to the Regional Sales Supervisor and contribute to delivering a seamless and exceptional customer experience.
• This is a hands-on operational role for someone who is reliable, organized, customer-focused, and committed to operational excellence.
• Key

Responsibilities

• Receive Stock: Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
• Calculate Inventory Variances: Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
• Branch Maintenance: Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
• Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
• Verify payment for the fish measured as placed order by sales team and record on separate sheet.
• Reporting: Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
• Collaboration and Communication: Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
• Adherence to Standards: Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
• Qualifications and

Requirements

• Minimum of a High School Diploma; a certificate in Sales, Marketing, or a related field.
• At least 1 year of proven

Experience

• in sales and marketing roles.
• Excellent communication skills with a strong commitment to delivering outstanding customer service.
• Strong ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and keen attention to detail.
• Familiarity with POS systems and basic inventory management tools.
• Team-oriented with good organizational skills.

Benefit

• :
• Visibility into the world’s fastest growing aquaculture company.
• Ideal for a candidate looking to dive into a mission-oriented Organization.
• The team is committed to the candidate’s success and will provide coaching, mentorship,
• and unique exposure to people and experiences that come from the most successful
• leaders in the entrepreneurial community and the social sector.