Booking and Scheduling Officer
AI summary
Eezy Track Limited is hiring a Booking and Scheduling Officer at its Nairobi HQ to coordinate valuation and tracker fitment bookings, liaise with technical teams, and keep customers updated. The full-time role requires a diploma or degree, strong organizational skills, and excellent customer service. Applicants should send a cover letter and CV; only shortlisted candidates will be called for an interview.
- Full-time role based at HQ in Nairobi
- Coordinate valuation, tracker fitment and deinstallation bookings
- Requires degree or diploma and strong customer service skills
- Send cover letter and CV; only shortlisted candidates contacted
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Booking and Scheduling Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Eezy Track Limited and the role in Nairobi.
- Add concrete examples related to call_center, technology, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Booking and Scheduling Officer role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Eezy Track Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
- Booking and Scheduling Officer
- Eezy Track Limited
- Yesterday
- Easy apply
- New
- Featured
- Nairobi
- Full Time
- Shipping & Logistics
- Confidential
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- Job summary
- To ensure effective and efficient booking and scheduling of both valuation and tracker fitment services, while maintaining high standards of customer service and operational coordination.
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
Requirements
Department: Customer
Experience
Location: HQ
Reports to: Head of Dispatch
Job Purpose
- • To ensure effective and efficient booking and scheduling of both valuation and tracker fitment services, while maintaining high standards of customer service and operational coordination.
- Main
Responsibilities
- Capture and schedule all valuation orders, tracker fitment orders, and deinstallation orders.
- Liaise with IT Support in case of system failures or technical challenges.
- Coordinate with valuers and technical teams for field assignments.
- Preparation and processing of valuation and tracking job cards to the technical team.
- Provide consistent and timely updates to customers on the status of their bookings.
- Ensure adherence to all company procedures and service standards.
- Make necessary follow-ups on pending or exceptional cases to ensure closure.
- Liaise with the accounts department on matters of invoicing and fee collections.
Education
&
Competencies
and Skills
• Degree or Diploma in relevant Arts and Science.
• Good team player.
• Excellent Organizational, management & interpersonal skills
• Good decision making and problem-solving skills.
• Integrity and reliability.
• Excellent customer service skills & communication skills.
Non-Discrimination Clause
Eezy Group does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and. Vendors.
Consenting to Processing of Personal Data in the Recruitment Process.
You consent to the company processing your personal data by applying for this position, the information could be saved for future use in the event of another opening.
If you feel that this is the job for you, please send your cover letter and CV. Only shortlisted candidates will be called for an interview.
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