Billing & Claims Manager
AI summary
Synergy Clinics is hiring a Billing & Claims Manager to lead hospital billing operations, claims preparation and follow-up with HMOs and corporate payers, and drive revenue assurance across outpatient, inpatient, pharmacy, laboratory and other services. The role requires a bachelor's degree in Finance, Accounting, Business Administration, Health Records or a related field, plus at least 7 years' relevant experience including 3+ years in a supervisory or managerial role. Proven healthcare billing and claims management experience and familiarity with EMR/HMIS and hospital billing systems are strongly preferred.
- Strategic and operational leadership across the full hospital billing and claims cycle
- Manage claims preparation, validation, submission and follow-up with HMOs and corporate payers
- Bachelor's degree in Finance, Accounting, Business Administration, Health Records or related field required
- At least 7 years' relevant experience including 3+ years in a supervisory or managerial role
- Proven healthcare billing, claims management and hospital revenue-cycle experience required
- Experience with EMR/HMIS and hospital billing systems required
- Application deadline: Friday, 2 October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, billing, claims managementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Billing & Claims Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Synergy Clinics and the role in Not specified.
- Add concrete examples related to finance, billing, claims management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Billing & Claims Manager role in finance, billing?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Synergy Clinics before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The successful candidate will provide strategic and operational leadership across the hospital’s billing and claims management cycle—ensuring accurate billing, timely claims submission, effective reconciliation, revenue assurance and improved claims conversion.
KEY RESPONSIBILITIES INCLUDE:
Lead hospital billing operations across outpatient, inpatient, theatre, pharmacy, laboratory, radiology and other services.
Strengthen billing accuracy and identify potential revenue leakages.
Oversee claims preparation, validation, submission and follow-up with HMOs, corporate clients and other payers.
Monitor claims ageing, rejected and queried claims, and drive corrective action.
Ensure compliance with payer requirements, contracts and healthcare financing regulations.
Reconcile services rendered, patient bills, claims submitted and approved claims.
Support payer audits and claims verification exercises.
Review rebates, write-offs and credit adjustments.
Lead, coach and develop the billing and claims team through clear KPIs, SOPs and accountability.
QUALIFICATIONS & EXPERIENCE
Bachelor's degree in Finance, Accounting, Business Administration, Health Records, Health Management or a related field.
Relevant professional qualification is an added advantage.
At least 7 years' relevant experience, including 3+ years in a supervisory or managerial role.
Proven experience in healthcare billing and claims management.
Strong understanding of hospital revenue-cycle management.
Experience with **EMR/HMIS, hospital information and billing systems.
Experience managing payer relationships and claims audits is highly desirable.
Strong interpersonal, communication and public relations skills.
Check how your CV matches this job
Method of Application
- Send your detailed CV and a brief cover letter outlining your relevant experience, current and expected salary, to:
- careers@synergyclinics.co.ke
- Application Deadline: Friday, 2 October 2026
- Build your CV for free.
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