Bilingual French Telesales Account Manager

B

Bilingual French Telesales Account Manager

Jobs Kenya

Full Time

Nairobi

Nairobi

Deadline:

27 November 2026

Posted

September 2, 2026

We are seeking a highly motivated and skilled professional to fill this critical position. The ideal candidate will possess a strong background in [relevant field or industry], complemented by proven expertise in [specific skills or areas of knowledge]. This role requires the ability to [key responsibility or task], while also demonstrating exceptional problem-solving capabilities and a commitment to delivering high-quality results.

Responsibilities

include [specific duty], [another duty], and [additional duty], with a focus on [core objective or goal]. The successful applicant must meet the following prerequisites: [requirement], [another requirement], and [final requirement]. Strong communication and organizational skills are essential, as the role involves [specific interaction or collaboration aspect]. Join our team and contribute to [company mission or project impact].

As the Telesales Executive dedicated to French-speaking clients, you will be instrumental in expanding revenue by actively pursuing lead generation, evaluating opportunities, providing consultative selling, and successfully converting prospects across the Adapts Group and its subsidiaries—with a strong emphasis on engaging French-speaking clients and Francophone markets.

This role is responsible for organizing, strategizing, and implementing all sales initiatives to meet established commercial goals. Your

will include reaching out to potential clients via outbound prospecting, evaluating business opportunities, guiding leads through the sales pipeline, and advancing deals to successful completion while maintaining precise sales documentation and contributing to revenue forecasting efforts.

You will additionally be tasked with cultivating a robust sales pipeline, fostering enduring customer relationships, assisting in the execution of subsidiary commercial projects, and guaranteeing the reliable attainment of sales objectives while playing a key role in advancing the Group’s long-term commercial expansion strategy.

Oversee and execute a comprehensive range of critical duties, ensuring alignment with organizational objectives and operational standards. Develop, implement, and monitor strategic initiatives to drive efficiency, productivity, and quality across all assigned functions. Collaborate closely with cross-functional teams to foster innovation, resolve complex challenges, and optimize workflows. Maintain rigorous adherence to compliance requirements, industry regulations, and internal policies to uphold accountability and risk management. Provide leadership through clear direction, performance feedback, and professional development opportunities to empower team members and enhance overall output. Serve as a primary point of contact for stakeholders, facilitating transparent communication and fostering collaborative partnerships to achieve mutual goals.

Seeking a skilled professional to drive lead generation and prospect outreach initiatives, identifying and cultivating potential client opportunities to expand market presence and revenue streams.

Execute outbound sales initiatives in designated markets and subsidiaries to systematically identify, engage, and qualify potential clients. Develop comprehensive target prospect databases, secure qualified leads through diverse outreach methods, and consistently meet established call and activity benchmarks.

You will be responsible for identifying and qualifying potential leads, as well as nurturing and developing sales opportunities from initial contact through to closure. This role requires a strategic approach to pipeline management, ensuring that qualified prospects are advanced efficiently while maintaining a focus on achieving revenue targets. Strong analytical skills are essential to assess lead viability, while persuasive communication abilities will help convert interest into actionable sales prospects. Additionally, you will collaborate with cross-functional teams to refine lead qualification criteria and optimize the sales process for maximum effectiveness.

Conduct structured discovery conversations with prospects to comprehensively assess their business needs, evaluate opportunities against established commercial criteria, and ensure they are fully prepared for solution demonstrations, proposal development, and seamless advancement through the sales cycle.

Consultative Selling and Business Conversion expertise is essential, requiring the ability to analyze client needs, propose tailored solutions, and guide them through the decision-making process to secure commitments. This role demands strong interpersonal and communication skills to build trust, identify opportunities, and overcome objections effectively. Candidates must demonstrate a results-driven mindset, track record of driving revenue growth, and proficiency in negotiating and closing deals.

include monitoring pipeline health, identifying trends, and providing actionable insights to enhance sales productivity and revenue growth.

Maintain a precise and well-organized sales pipeline by leveraging CRM systems to their fullest potential. Document all customer engagements, track deal advancement, compile pipeline reports, assist with revenue projections, and uphold data integrity throughout all commercial operations.

Provide assistance for campaign and event initiatives by managing logistical arrangements, coordinating resources, and ensuring seamless execution. Collaborate with cross-functional teams to align messaging, track performance metrics, and optimize outreach efforts. Maintain strong vendor relationships, oversee budget adherence, and troubleshoot any operational challenges to deliver high-impact results. Requires exceptional organizational skills, attention to detail, and the ability to thrive in fast-paced environments while supporting multiple projects simultaneously.

Partner with Marketing to enhance commercial campaigns, conduct prospecting activities prior to events, and execute follow-up measures after events. Transform leads generated from campaigns into qualified opportunities while maintaining coordination between marketing strategies and sales goals.

We seek a professional skilled in managing customer relationships to enhance satisfaction, retention, and loyalty. The ideal candidate will oversee the implementation and optimization of CRM systems, analyze customer data to identify trends and opportunities, and develop strategies to strengthen engagement across all touchpoints.

include maintaining accurate customer records, resolving complex inquiries, and collaborating with cross-functional teams to deliver personalized experiences. A strong background in CRM platforms, data analysis, and customer service excellence is required, along with excellent communication and problem-solving abilities to drive continuous improvement in customer interactions.

Develop and sustain robust relationships with both prospective and existing clients by conducting regular follow-ups, maintaining professional communication, and delivering meaningful engagement that adds value. Assist in driving revenue growth through strategic upselling and cross-selling initiatives, enhancing customer retention rates, and revitalizing inactive accounts.

Market Intelligence and Opportunity Assessment: Identify and analyze market trends, competitive dynamics, and emerging opportunities to inform strategic decision-making and drive business growth.

Analyze customer feedback, market trends, and emerging business opportunities to assist in making informed commercial decisions and uncovering potential avenues for business expansion within designated markets.

Collaborates effectively across diverse teams and departments to align on shared objectives and drive collective success. Engages with stakeholders at all levels to foster open communication, resolve conflicts, and ensure seamless project execution. Demonstrates adaptability and strong interpersonal skills to bridge gaps between technical and non-technical audiences, enhancing cross-departmental synergy and innovation.

Collaborate with Marketing, Commercial Leadership, Technical Teams, and subsidiary leadership to align solutions, facilitate smooth customer engagement, and drive the successful implementation of commercial initiatives, thereby fostering overall business growth.

Experience

in consultative sales methodologies, strategic planning, and market analysis is highly valued to ensure sustainable business expansion and high-value conversions.

Facilitate opportunities from initial outreach through negotiation to final deal execution, addressing objections with professionalism, assisting in the preparation of quotations and proposals, and following up on commercial offers to ensure the timely conversion of qualified prospects into revenue.

Pipeline Management & Sales Reporting entails overseeing and optimizing the sales pipeline to ensure efficient tracking and forecasting, while also developing and distributing comprehensive reports on sales performance to relevant stakeholders. This role requires a strong analytical mindset, proficiency in CRM systems, and the ability to interpret data to drive strategic decisions. Key

may be considered in place of formal education, provided it aligns with the job’s technical and strategic demands. Strong academic credentials, complemented by continuous learning initiatives, are essential for success in this role.

A bachelor’s degree in Business Administration, Marketing, Sales, Commerce, Human Resource Management, or a related discipline is required.

Professional certifications in Sales, Business Development, Customer Relationship Management, or closely related fields provide a distinct competitive edge.

French language proficiency, evidenced by qualifications such as DELF or DALF certification, completion of French-medium education, or a degree incorporating French studies, is required.

Seeking candidates with a proven track record of 2 to 5 years in telesales, inside sales, or business development roles, specifically within a B2B context.

Demonstrates a consistent ability to meet or surpass sales and revenue objectives within French-speaking markets.

Proven track record in qualifying leads, managing sales opportunities, and closing deals effectively.

Highly desirable is

overseeing a diverse portfolio of products, services, or business units simultaneously.

Proficiency in multi-entity or group business operations is highly beneficial.

assisting French-speaking clientele or operating within Francophone regions.

Seeking a candidate with expertise in technical domains to fulfill key responsibilities. The ideal individual must possess a robust understanding of technical principles, methodologies, and tools pertinent to the role. Proficiency in relevant software, systems, or programming languages is essential, along with the ability to troubleshoot complex issues efficiently. Strong analytical skills and attention to detail are required to ensure accuracy and optimal performance. Additionally, the position demands

in implementing technical solutions, collaborating with cross-functional teams, and adhering to industry best practices. Familiarity with emerging technologies and continuous learning are highly valued to support innovation and adaptability in a dynamic environment.

Fluency in both spoken and written French is essential due to the frequent need to engage and finalize agreements with French-speaking clients and markets, while strong proficiency in English is additionally required.

A strong command of CRM systems, with a preference for Zoho CRM, is essential for managing leads, tracking pipelines, forecasting outcomes, and generating reports.

Demonstrates a deep proficiency in consultative selling methodologies, lead qualification processes, and effective opportunity management strategies.

Proficient in overseeing organized sales pipelines and analyzing key performance indicators related to sales outcomes.

Proven expertise with digital prospecting platforms such as LinkedIn and email outreach tools is required.

Proficient in developing accurate and detailed quotations, commercial proposals, and sales documentation to meet client and organizational requirements.

Accomplished negotiation, adept at handling objections, and skilled in cultivating and sustaining professional relationships.

Demonstrated proficiency in both verbal and written communication, coupled with a strong commitment to delivering exceptional customer service.

Demonstrates exceptional proficiency in analysis, organization, and time management, with proven capability to concurrently oversee numerous opportunities.

Qualifications

BA/BSc/HND , Professional Certificate

Required

2 - 5 years

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Preferred Qualifications

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