Systems Engineer - End User Services (L1)
AI job insight
NTT Ltd is hiring a junior Systems Engineer for End User Services to support Microsoft technologies including Active Directory, M365, Azure, Windows Server and desktop environments. The role involves break/fix support, configuration and installation tasks alongside senior engineers. Applicants need a bachelor's degree in IT or Computing plus 1–3 years of end-user computing experience.
- Junior L1 role with hands-on Microsoft stack exposure
- 1–3 years experience required in end-user computing
- Relevant Microsoft certifications listed and valued
Similar jobs
More roles you may want to review before you leave.AI summary
NTT Ltd is hiring a junior Systems Engineer for End User Services to support Microsoft technologies including Active Directory, M365, Azure, Windows Server and desktop environments. The role involves break/fix support, configuration and installation tasks alongside senior engineers. Applicants need a bachelor's degree in IT or Computing plus 1–3 years of end-user computing experience.
- Junior L1 role with hands-on Microsoft stack exposure
- 1–3 years experience required in end-user computing
- Relevant Microsoft certifications listed and valued
- Application hosted on careers.nttdata.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in engineer, support, microsoftThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Systems Engineer - End User Services (L1) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NTT Ltd and the role in Kenya.
- Add concrete examples related to engineer, support, microsoft, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Systems Engineer - End User Services (L1) role in engineer, support?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NTT Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Key Responsibilities
- Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- Action less complex configurations and installations.
- Attend to less complex break/fix events during project lifecycle.
- Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
- Performs any other related task as required.
- Knowledge and Attributes:
- Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all)
- Basic understanding and appreciation of technical design principles.
- Ability to develop an understanding of fundamental project and administration processes.
- Display a strong learning orientation.
- Good verbal communication skills.
- Demonstrate client service orientation.
- Hands-on proactive in approach.
- Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Relevant certifications such as - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft Certified: Windows Server Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate - Server 2016.
- Required experience:
- 1-3 years experience in technical implementation engineering, specific to End-User Computing.
- Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- NTT Ltd on careers.nttdata.com
- to apply
- Build your CV for free.
- Download in different templates.