Associate Senior Delivery Officer
AI summary
The World Bank is hiring an Associate Senior Delivery Officer (Regional Partner & Technology Advocate) in Nairobi, Kenya. This full-time management role focuses on strategic advisory, stakeholder engagement, and technology enablement to help operations teams deliver programs and scale impact through digital tools. The position requires a relevant Master's degree and over 10 years of experience.
- Full-time management role with the World Bank in Nairobi
- Deadline to apply is 12 October 2026
- Requires a relevant Master's degree and 10+ years of experience
- Focus on digital adoption, technology innovation, and operational effectiveness
- Strategic advisory and liaison role between field teams and product development
AI job guide
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AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, Project ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Associate Senior Delivery Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to World Bank and the role in Not specified.
- Add concrete examples related to internship, entregador, Project Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-12.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-12
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Associate Senior Delivery Officer role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research World Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Associate Senior Delivery Officer (Regional Partner & Technology Advocate)
Date Posted: 29/09/2026
Job Type: Full Time
Job Level: Management
Employer: World Bank
Industry: Banking
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 12/10/2026
IT Jobs, World Bank Jobs. Associate Senior Delivery Officer monitors project delivery, manages stakeholders, and drives strategic initiatives, requires a relevant Master’s Degree and 10+ years experience.
Job Purpose
This role combines strategic advisory, user and business engagement, and technology enablement, with the goal of helping WBG operations teams implement policies, deliver programs, and scale impact through digital tools and data-informed practices. This role is part of our commitment to ensuring that digital platforms not only support, but enable operational effectiveness, innovation, and implementation on the ground.
The Regional Partner will be a:
Strategic thought partner to regional/country task teams in identifying operational challenges and technology needs.
Liaison between field realities and the internal product development lifecycle.
Facilitator of informed decision-making around digital adoption, technology innovation, and process efficiency.
This is a solution-oriented role, requiring strong systems thinking, client orientation, and understanding of both the development context and the possibilities (and limitations) of technology. This role promotes a culture of innovation and collaboration with internal and external stakeholders to deliver impactful solutions.
Key Accountabilities
- The Regional Partner will play a dual-facing role, working closely with both task teams and regional leadership, and with internal technology and product teams, carrying out the following responsibilities:
- User and Business Engagement and Operational Insight
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- Serve as a trusted advisor to task teams (TTLs), project staff, and regional management on operational technology needs.
- Understand and analyze end-to-end business processes across sectors (e.g., health, education) to understand the full context of operations—program goals, delivery challenges, and field constraints, and identify opportunities for efficiency and digital enablement.
- Provide strategic guidance on how existing or new digital solutions can support evolving operational requirements and policy implementation.
- Surface unspoken or emerging needs based on-the-ground observation, interviews, and data insights.
- Recommend improvements to business processes through the application of digital tools, automation, or data-informed workflows.
- Identify patterns or recurring challenges across countries or sectors that can be addressed systemically.
- Advise regional teams on implementation strategies for operational policy changes that require digital adaptation.
- Support regional stakeholders through business and technology transformation initiatives by assessing impacts, gathering requirements, validating future-state processes, and ensuring operational realities are reflected in transformation planning and execution.
- Technology Advisory and Bridging
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- Partner with product managers and solution architects on the design and evolution of digital platforms by providing business context, use cases, and field insights.
- Act as a bridge between regional business teams and central product development teams, translating complex operational problems into clearly scoped technical solutions.
- Evaluate existing technological solutions that may address observed needs, recommend fit-for-purpose adaptations where needed.
- Support prioritization by providing business impact framing, user insights, and field validation to product managers.
- Monitor and facilitate technology adoption, performance, and user satisfaction within the region and provide feedback for continuous improvement.
- Change Management and Implementation Support
- Provide thought partnership with regional teams in designing business processes that are both policy-compliant and technology-enabled.
- Ensure alignment between institutional operational policies and technical implementation across platforms.
- Work with business and technical teams to promote the adoption of new tools and enhancements, drawing on field insights to shape communication, training, and support strategies
- Support organizational learning by sharing case studies, user stories, and actionable feedback from the field.
- Support the implementation of new digital tools, features, or policies by facilitating change management, user communication, and engagement activities.
- Performance Monitoring & Reporting:
- Define key performance indicators (KPIs) for innovative initiatives. Track progress, measure impact, and report outcomes to management.
- Knowledge Management:
- Document lessons learned, best practices, and case studies. Contribute to the Bank’s innovation knowledge base and support continuous improvement.
Qualifications
- Master’s degree in computer science/STEM with 8 years relevant experience or bachelor’s degree in computer science with a minimum of 10 years relevant experience.
- Relevant areas of experience include (i) development or multilateral operations, (ii) technology advisory, consulting, or technology innovation, (iii) digital transformation and large-scale business modernization initiatives, including organization change and technology adoption, and (iv) field program implementation
- Demonstrated expertise in emerging technologies, systems thinking, acting as a liaison, change management, evangelization, and innovation methodologies (e.g., AI, design thinking, agile)
- Strong analytical, problem-solving, and communication skills
- Experience working in large, complex organizations or international development settings
- Familiarity with the World Bank’s operations, governance, and organizational structure preferred
- Understanding of the World Bank’s operational frameworks and platforms (e.g., the Operations Platform) preferred
- Experience in field-embedded roles that require active collaboration with country teams and task teams in-region. Multilingual capabilities are a plus.
- Certified in SAFe Agilist, Digital Transformation, Organization Change Management, Design Thinking, or other industries preferred