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Assistant Inventory & Reverse Logistics Officer (Device Financing)

Mogo Finance Nairobi Type not specified Posted 2026-09-21
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CountyNairobiCityNairobiContractType not specifiedPosted2026-09-21Close date2026-09-30Experience1 yearSourceJob in Kenya
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AI summary

Mogo Finance is hiring an Assistant Inventory & Reverse Logistics Officer in Nairobi to support device financing operations. The role involves validating collected devices, updating inventory systems, coordinating with dealers and branches, reconciling payments, and managing reverse logistics processes. Candidates should have a diploma or degree in supply chain, logistics, or business and 1–3 years of relevant experience.

  • Role focused on device financing reverse logistics and inventory control
  • Based in Nairobi with HQ device receiving and verification duties
  • Requires diploma or bachelor's in supply chain, logistics, or business
  • 1–3 years experience in inventory, warehouse, or logistics operations
  • Experience in device financing or asset recovery is an added advantage
  • Deadline 30-09-2026

AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required1+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in factory, call_center, armazemThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Assistant Inventory & Reverse Logistics Officer (Device Financing) evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Mogo Finance and the role in Nairobi.
  • Add concrete examples related to factory, call_center, armazem, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Job in Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Plan to submit before the listed deadline: 2026-09-30.

Source and safety check

  • Job in Kenya
  • Original source link available
  • Application method is clear
  • Deadline is available: 2026-09-30
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Assistant Inventory & Reverse Logistics Officer (Device Financing) role in factory, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Mogo Finance before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

Assistant Inventory & Reverse Logistics Officer (Device Financing)

Responsibilities

  • Collection Validation & Customer Facilitation
  • Validate newly collected phones as they are updated during the day.
  • Verify customer, device, IMEI, collection, and return information for completeness and accuracy.
  • Dealer, Agent & Branch Support
  • Respond to queries from dealers, agent dealers, branches, and field teams regarding device returns.
  • Investigate and resolve routine return-related issues while escalating complex cases to the appropriate department.
  • Maintain clear communication and timely follow-up on outstanding queries.
  • Finance Coordination & Payment Reconciliation
  • Provide supporting information and documentation required to process outstanding payments.
  • Track unresolved payment cases until closure.
  • Maintain accurate records of payment exceptions and recurring issues.
  • HQ Device Receiving & Inventory Updates
  • Receive and verify phones delivered to HQ against the relevant collection and dispatch records.
  • Update device receipt status in the system and other approved inventory systems.
  • Verify IMEI numbers and device quantities to ensure inventory records are accurate.
  • Report discrepancies, missing devices, or damaged devices immediately.
  • Device Unpackaging & Preparation
  • Unpackage newly received phones in accordance with the reverse logistics process.
  • Inspect devices for visible damage and confirm device identification details.
  • Locked Device & Customer Follow-up
  • Contact customers whose returned devices are password/PIN locked.
  • Request and document the required passwords or access information.
  • Inventory Storage & Organization
  • Label storage shelves, drawers, and designated inventory locations according to device grade and category.
  • Ensure devices are stored systematically and can be easily traced and retrieved.
  • Maintain proper segregation of devices based on their processing status and grading.
  • Support regular inventory counts and reconciliation exercises.
  • Diploma or bachelor’s degree in supply chain management, Logistics, Business Administration, Operations Management, or a related field.
  • 1-3 years’

Experience

  • in inventory, warehouse operations, logistics, customer service, device operations, or a related environment.
  • in reverse logistics, mobile/device financing, asset recovery, or inventory management will be an added advantage.
  • Strong attention to detail and data accuracy.
  • Good inventory and record-management skills.
  • Basic understanding of reverse logistics and device lifecycle management.
  • Good communication and customer service skills.
  • Ability to work with Monday.com, ERP, Excel, or similar systems.
  • Strong follow-up and problem-solving ability.
  • Ability to work under tight SLAs and manage multiple priorities.
  • Good understanding of IMEI/device tracking and reconciliation.
  • High level of accountability, integrity, and ownership.
  • Method of application
  • If you are interested and qualified, kindly submit your application via the link provided below,
  • https://talent.sage.hr/jobs/71088c05-1635-4fde-bd4a-bd56fff81bc5?utm_source=Jobinkenya
Source and provenanceSource: Job in Kenya. Last checked: 2026-09-23.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.