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Agile Scrum Master Senior Analyst

Cigna Healthcare Nairobi Type not specified Posted 2026-09-23
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CountyNairobiCityNairobiContractType not specifiedPosted2026-09-23Close date2026-09-30Experience3 yearsSourceJob in Kenya
scrum masteragile coachsenior analystnairobimid careerhealthcareagile deliveryteam coachinginternshipentregadortechnologyagile
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AI summary

Cigna Healthcare is hiring an Agile Scrum Master Senior Analyst in Nairobi to coach Agile teams, facilitate ceremonies, and drive continuous improvement. The role focuses on team enablement, delivery flow, and stakeholder collaboration within a Band 3 Contributor Career Track. Applications close on 30 September 2026.

  • Mid-career role requiring 3 to 5 years of experience
  • Team coaching and servant leadership across Agile teams
  • Facilitation of ceremonies, PI planning, and ART-level events
  • Focus on delivery flow, metrics, and continuous improvement
  • Deadline 30 September 2026

AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in internship, entregador, technologyThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Agile Scrum Master Senior Analyst evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Cigna Healthcare and the role in Nairobi.
  • Add concrete examples related to internship, entregador, technology, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Job in Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Plan to submit before the listed deadline: 2026-09-30.

Source and safety check

  • Job in Kenya
  • Original source link available
  • Application method is clear
  • Deadline is available: 2026-09-30
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Agile Scrum Master Senior Analyst role in internship, entregador?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Cigna Healthcare before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

The Scrum Master / Agile Team Coach is a team coach and servant leader who facilitates change through the adoption and application of Agile principles, practices, and frameworks.

The role enables teams to self-organize, improve flow, embrace effective ways of working, and consistently deliver value outcomes to stakeholders. The role partners closely with Product Owners, team members, Release Train Engineers, Agile Product Managers, and other stakeholders to support predictable delivery and continuous improvement.

This is a Band 3 Contributor Career Track Role.

Key

Responsibilities

  • Team Coaching and Agile Enablement
  • Provide coaching and guidance to Agile Teams and support the adoption and application of Agile values, principles, and practices.
  • Act as a servant leader, facilitator, mentor, and coach for individuals and teams.
  • Enable teams to improve collaboration, transparency, psychological safety, accountability, and self-management.
  • Use effective communication and listening skills to teach, coach, mentor, and support healthy team interactions.
  • Foster a healthy working culture, build strong relationships, and strengthen key interactions across teams and stakeholders.
  • Delivery Flow and Continuous Improvement
  • Support teams in improving flow, reducing bottlenecks, managing impediments, and operating at a sustainable pace.
  • Help teams establish realistic and achievable delivery commitments based on capacity, clarity, dependencies, and delivery risks.
  • Maintain metrics and data necessary to provide visibility into maturity, progress, quality, flow, predictability, and value delivery.
  • Facilitate evidence-based improvement through retrospectives, improvement actions, and follow-through on agreed outcomes.
  • Encourage Built-In Quality, continuous learning, and relentless improvement as part of day-to-day team working practices.
  • Facilitation and Cadence Events
  • Support and facilitate team ceremonies and cadence events that drive progress toward value delivery and business outcomes.
  • Facilitate team events such as planning, team syncs, backlog refinement, reviews, retrospectives, and improvement workshops, as applicable to the team context.
  • Participate in Sync events, Scrum Master / Team Coach forums, and internal Agile communities of practice.
  • Support ART-level alignment events, including PI Planning, ART Sync, Coach Sync, System Demo, and Inspect & Adapt, as applicable.
  • ART Alignment, Dependencies, and Impediments
  • Provide support that helps Agile Teams improve overall ART performance through collaboration and alignment between team objectives, vision, and strategic themes.
  • Facilitate and support dependency management to ensure alignment of delivery across teams.
  • Support removal of impediments that hinder achievement of team goals and objectives.
  • Protect the team from unnecessary disruptions and external distractions while escalating systemic impediments in a timely manner.
  • Collaborate with Product Owners, RTEs, Agile Product Managers, business stakeholders, and technology partners to maintain transparency and alignment.
  • Success in this Role
  • Teams demonstrate stronger self-management, collaboration, and ownership of delivery outcomes.
  • Impediments, blockers, dependencies, and delivery risks are made visible and addressed promptly.
  • Team ceremonies and cadence events are purposeful, outcome-focused, and continuously improved.
  • Metrics and qualitative insights are used to improve flow, predictability, quality, and stakeholder transparency.
  • Teams operate at a sustainable pace while maintaining alignment with ART priorities and International Health business outcomes.
  • Continuous improvement becomes embedded in the team culture.
  • Required Qualifications / Skills /

Experience

  • Certified Scrum Master (CSM), SAFe Scrum Master, SAFe Advanced Scrum Master, Professional Scrum Master, or equivalent Agile certification.
  • At least 4 years of proven
  • as a Scrum Master/Agile Team Coach role.
  • facilitating team development and continuous improvement initiatives.
  • Strong knowledge of Lean-Agile principles, Scrum practices,
  • Kanban practices
  • , and team-level Agile delivery.
  • with Scaled Agile Framework (SAFe) and understanding of its principles and practices.
  • Excellent communication, facilitation, coaching, mentoring, and conflict resolution skills.
  • Ability to work effectively with cross-functional and geographically distributed teams.
  • Strong problem-solving, decision-making, and organizational skills.
  • Ability to manage priorities in a changing environment and support teams working under delivery deadlines.
  • Ability to interact with Subject matter experts, Product Owners, Agile Product Managers, and stakeholders in a matrix structure.
  • Knowledge of IT concepts, software delivery lifecycle, delivery methodologies, architecture considerations, and technical standards.
  • Desired Qualifications / Skills /
  • Working knowledge of Jira, Confluence, Mural, or similar collaboration tools.
  • supporting product, platform, operational, or service-based delivery teams.
  • facilitating organizational change and Agile transformation initiatives.
  • in software development lifecycle, IT delivery, product delivery, or project management.
  • End Date: September 30, 2026
  • Method of application
  • If you are interested and qualified, kindly submit your application via the link provided below,
  • https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Kenya-One-Africa-Place/Agile-Scrum-Master-Senior-Analyst--Cigna-Healthcare_26010004-1?Location_Country=9e684fd7be1e469d9ee955a4c3b754be&utm_source=Jobinkenya
Source and provenanceSource: Job in Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
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