Job in Kenya
After Sales Assistant
CountyNairobi CountyCityNot specifiedContractFull TimePosted2026-09-23Close date2026-10-30ExperienceNot specifiedSourceCorporate Staffing KenyaSalaryOpen
after-salescustomer-servicesolar-energynairobientry-levelfull-timewarranty-supportfresh-graduatesalescall_centerinternshipno_experience
AI summary
Kilimall is hiring an After Sales Assistant in Nairobi to support customers after purchase, handle returns and complaints, coordinate warranty and repair requests, and assist field engineers with solar and energy storage products. The role is entry-level, open to fresh graduates, and requires a diploma in Electrical or a related field.
- Entry-level role; fresh graduates welcome with full training provided
- Based in Nairobi with on-site work and travel to customer sites
- Deadline: 30/10/2026
- Salary open / negotiable
- Chinese-speaking ability is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest After Sales Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kilimall and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this After Sales Assistant role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kilimall before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
- Job Title: After Sales Assistant
- Date Posted: 23/09/2026
- Job Type: Full Time
- Job Level: Entry
- Employer: Kilimall
- Industry: Sales & Marketing
- Salary: Open
- Location: Nairobi
- Country: Kenya
- Deadline: 30/10/2026
- Sales & Marketing Jobs, Kilimall Jobs. Responsible for supporting customers after purchase, handling product returns and complaints, coordinating warranty and repair requests, following up on delivery and order issues, maintaining customer records, communicating with internal teams and sellers, and ensuring customer concerns are resolved promptly. Requires a Diploma or Bachelor’s degree in Business Administration, Customer Service, Sales, or a related field. The position is based in Nairobi and requires on-site work.
- Key Responsibilities:
- Support installation and after-sales service for solar inverters, lithium batteries, solar panels and energy storage systems.
- Handle customer service requests and coordinate repairs and site visits.
- Assist field engineers and technicians with maintenance and troubleshooting.
- Maintain warranty records and service files, ensuring information is accurate and up to date.
- Follow up with customers after service visits to ensure satisfaction.
- Perform other after-sales administrative tasks as assigned.
Qualifications
- Diploma in Electrical / Electrical Engineering or a closely related field (required).
- No prior work experience required; fresh graduates are welcome — full training provided.
- Basic understanding of electrical systems and safety practices.
- Good communication and interpersonal skills.
- Organized, detail-oriented, responsible, and willing to travel to customer sites.
- Basic English communication skills; Chinese-speaking is an advantage.
Source and provenanceSource: Corporate Staffing Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.