Administrative Assistant
AI summary
An administrative assistant role in Nairobi supporting front-desk operations, patient registration, scheduling, billing, and records management in a healthcare setting. The position requires a diploma or degree in business or health administration, at least three years of hospital or healthcare administrative experience, and strong MS Office and customer-service skills. Salary is KSh 45,000–60,000.
- Healthcare/hospital administrative experience required
- Diploma or degree in business or health administration
- At least 3 years of relevant experience
- Salary KSh 45,000 – 60,000
- Full-time role, Monday to Friday, 8 to 5
- Based in Nairobi, Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Administrative Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jawabu HR Consultancy Services Limited and the role in Nairobi.
- Add concrete examples related to call_center, entregador, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Administrative Assistant role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jawabu HR Consultancy Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
ADMINISTRATIVE ASSISTANT- HOSPITAL EXEPERIENCE
Preferred Qualifications
- JAWABU HR CONSULTANCY SERVICES LIMITED
- Admin & Office
- 4 days ago
- Easy apply
- New
- Nairobi
- Full Time
- Healthcare
- KSh
- 45,000 - 60,000
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- Job summary
- We are seeking a professional, organized, and customer-focused Administrative Assistant to join our team and contribute to smooth front-desk operations, excellent patient experience, and efficient administrative processes.
- Min Qualification:
- Diploma
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
- in a healthcare or hospital
- administrative role.
- Proficiency in office software (MS Office) and familiarity with
- billing or hospital management systems.
- Excellent communication, interpersonal, and customer service
- skills.
- High level of professionalism, organizational skills, and attention
- to detail.
- Ability to work
- effectively within a multidisciplinary team and under pressure.
- Key
Requirements
- Qualifications &
- Diploma, Certificate, or bachelor’s degree in business
- administration, Health Administration, or a related field.
- Minimum of 3 years’
Responsibilities
- Greet and assist
- patients, visitors, and clients in a professional, courteous, and
- patient-centered manner.
- Handle patient
- registration, appointment scheduling, and general inquiries efficiently.
- Answer phone calls,
- respond to queries, and direct calls appropriately while maintaining a
- high standard of customer service.
- Manage billing,
- invoicing, and payment processing accurately and promptly.
- Maintain accurate
- patient records, files, and administrative documentation in compliance
- with facility policies.
- Coordinate with
- clinical, laboratory, and administrative staff to ensure seamless patient
- flow and service delivery.
- Support office
- operations, including filing, correspondence, and inventory tracking.
- Uphold
- confidentiality, professionalism, and ethical standards in all
- interactions.
- Assist with reporting,
- daily reconciliations, and other administrative tasks as assigned by the
- supervisor.
- Contribute to a
- positive and welcoming environment for patients and staff.
- Perform any other
- duties assigned by the supervisor.
- ively within a multidisciplinary team and
- under pressure.
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- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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