Administrative Assistant (Fixed Term Contract), CIME-EA
AI job insight
Aga Khan University Hospital is hiring an Administrative Assistant on a fixed term contract for its Centre for Innovative Medical Education (CIME) in Nairobi. The role covers reception and front-desk service, correspondence, record keeping, meeting and travel coordination, plus support for simulation-based medical education sessions. A diploma/higher diploma in Social Sciences or Business Administration and at least 2 years of similar experience are required.
- Fixed term contract position based in Nairobi
- Front-desk reception, calls, emails and visitor assistance
- Coordinate meetings, travel arrangements and itineraries for faculty and staff
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Aga Khan University Hospital is hiring an Administrative Assistant on a fixed term contract for its Centre for Innovative Medical Education (CIME) in Nairobi. The role covers reception and front-desk service, correspondence, record keeping, meeting and travel coordination, plus support for simulation-based medical education sessions. A diploma/higher diploma in Social Sciences or Business Administration and at least 2 years of similar experience are required.
- Fixed term contract position based in Nairobi
- Front-desk reception, calls, emails and visitor assistance
- Coordinate meetings, travel arrangements and itineraries for faculty and staff
- Support simulation sessions and medical education programmes
- Minimum 2 years' experience in a similar role
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, AdministrationThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Fixed Term contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Administrative Assistant (Fixed Term Contract), CIME-EA evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Aga Khan University Hospital and the role in Nairobi.
- Add concrete examples related to call_center, finance, Administration, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Administrative Assistant (Fixed Term Contract), CIME-EA role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Aga Khan University Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Position Summary
The administrative Assistant will serve as the frontline representative of the Centre, managing reception duties while also contributing to technical and educational and administrative tasks as required in-order to allow the Centre to carry out its mission of facilitating high quality learning through innovation in medical education.
Key Responsibilities
- Greet and assist visitors, students, faculty, and staff in a professional and courteous manner.
- Create psychological safety for learners
- Provide front desk customer service to visitors and users of CIME
- Maintain an organized and welcoming reception area.
- Manage phone calls, emails, and correspondence promptly and efficiently.
- Direct persons to correct destination. Deal with queries from the public and customers in line with the AKU’s communication guidelines.
- Receive and sort mail and deliveries.
- Maintain a filing system of records, equipment and activities, and retrieve information as and when required
- Schedule venues for meetings and workshops. Prepare documents and materials for attendees.
- Coordinate ground transportation for the faculty and staff
- Coordinate and arrange travel for visitors, faculty and staff. Create travel itineraries which include air tickets, accommodation and ground transportation.
- Maintain the bulletin board to ensure update of current information
- Publish relevant articles to social media accounts
- Provide periodic reports as and when required.
- Collaborate with the technical team to ensure equipment functionality and readiness.
- Support the technical team in setting up, breakdown and clearing away spaces and equipment
- Collaborate with educators to prepare materials and resources for simulation sessions.
- Participate in simulation scenarios and assist in coordination of educational programs and workshops
- Complete any other related duties assigned by supervisor.
- Relevant Experience and Qualifications
- Diploma or Higher Diploma in Social Sciences or Business Administration or a relevant field.
- A bachelor’s degree in social sciences or a relevant field would be an added advantage.
- KCSE with a minimum grade B or equivalent.
- Minimum of 2 years’ experience in a similar position at an educational or healthcare facility.
- Experience scheduling appointments, events, and calendar management.
- Travel function-related experience.
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
- Excellent written and verbal communication skills.
- Excellent time management and prioritization skills.
- Able to deal with conflict and de-escalate situations.
- Attention to detail, focused on providing a high-quality experience to visitors and learners.
- A team player who supports other team members.
- Invested in continuous improvement of self, others and the Centre.
- Excellent self-presentation.
- Ability to multitask.