Administrative Assistant & Call Agent
AI summary
The Afran Group Ltd is hiring an Administrative Assistant & Call Agent in Nairobi to handle customer calls, follow-ups, scheduling, records, and general office support. The role is full-time, remote-friendly, and offers a negotiable salary of KSh 30,000–45,000.
- Full-time role with negotiable salary of KSh 30,000–45,000
- Remote work allowed with reliable internet and suitable environment
- Requires 3 years’ experience and a diploma
- Focus on calls, customer follow-up, scheduling, and admin support
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Administrative Assistant & Call Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Afran Group Ltd and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Administrative Assistant & Call Agent role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Afran Group Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
T
Administrative Assistant & Call Agent
THE AFRAN GROUP LTD
Admin & Office
1 month ago
Easy apply
Kenya
Full Time
Healthcare
KSh
30,000 - 45,000
Negotiable
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Job summary
We are seeking an Administrative Assistant & Call Agent to support customer communication and daily administrative operations. The role will focus on answering and making calls, following up with customers and leads, scheduling, coordinating communications, maintaining records, and providing general administrative support.
Min Qualification:
Diploma
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
- is an asset
- Reliable internet and computer
- Suitable professional environment for remote work
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Fluent spoken and written English
- Excellent communication and telephone skills
- Strong customer service abilities
- Good organisational and time-management skills
- Computer literacy
- Professional, reliable, and self-motivated
- Ability to multitask and work independently
- Administration, sales, or customer service