Account Manager Job Vacancy Multiple Areas
AI summary
Tugende is hiring Account Managers in Busia, Eldoret, Kisumu, Machakos, Meru, Mombasa, Nakuru, and Thika. Responsibilities include customer acquisition, loan management, and portfolio oversight. Requires diploma in business, 1 year microfinance experience preferred, and mandatory motorbike riding competence.
- Multiple locations across Kenya
- Manage up to 200 active leases
- Mandatory motorbike riding competence
- Microfinance experience preferred
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Account Manager Job Vacancy Multiple Areas evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to JobOpenings.co.ke and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobOpenings.co.ke; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobOpenings.co.ke
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Account Manager Job Vacancy Multiple Areas role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research JobOpenings.co.ke before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Home / Jobs / Account Manager Job Vacancy Multiple Areas T Job Rolling Basis Account Manager Job Vacancy Multiple Areas Tugende Kenya Rolling Basis Login to Apply About This Opportunity Account Manager Job Vacancy Apply for the Account Manager positions at Tugende in Busia, Eldoret, Kisumu, Machakos, Meru, Mombasa, Nakuru, and Thika. Candidates with business-related qualifications and microfinance
Experience
Job Type: Full-Time (Onsite) Locations: Busia, Eldoret, Kisumu, Machakos, Meru, Mombasa, Nakuru, and Thika
are encouraged to apply. Job Overview Tugende is recruiting Account Managers to oversee the complete customer lifecycle, from client acquisition to loan completion or termination. The successful candidates will manage client portfolios, support loan disbursement and recovery, maintain strong customer relationships, and ensure compliance with company policies while upholding Tugende's core values of Integrity, Empathy, Teamwork, Growth, and Solution-Oriented service. Position Summary The Account Manager will be responsible for customer acquisition, client vetting, loan management, after-sales support, and portfolio performance. The role requires strong customer relationship management skills, attention to detail, and the ability to manage up to 200 active leases while ensuring excellent customer service and loan repayment performance. Key
in microfinance is preferred. High level of integrity and transparency. Motorbike riding competence is mandatory. Excellent interpersonal and communication skills. Strong customer relationship management skills. High level of dependability and commitment. Job Details Position: Account Manager
Minimum 1 Year Qualification: Diploma or Bachelor's Degree Company: Tugende How to Apply Interested and qualified candidates should submit their applications through the official Tugende application portal below: Apply Here: https://docs.google.com/forms/d/e/1FAIpQLSe_5PMMc1BhR5Yy5RXJwNQYtHUwy54nyvEbp3_9bCYNnWbODw/viewform?pli=1� Disclaimer Job Openings Kenya publishes employment opportunities to help job seekers access vacancies from reputable employers. We do not charge any fee for job applications and are not involved in the recruitment process. Always apply through the employer's official recruitment channel and beware of recruitment scams requesting payment. Read full description
Strong communication skills Login to View Details Create an account to see requirements, responsibilities, and apply. Login / Sign Up Detecting location... Quick Info Type Job Company Tugende Location Deadline Rolling Basis Open until filled Share Help others discover this Copy Link Similar Opportunities View all T 33 days remaining Ongoing Recruitment at Teachers Service Commission (TSC) Teachers Service Commission (TSC) Job Nairobi P 19 days remaining Public Service Internship Programme (PSIP)-COHORT 9 at Public Service Commission Kenya (PSCK) Public Service Commission Kenya (PSCK) Job Nairobi I 13 days remaining Commission Secretary/Chief Executive Officer (CS/CEO) at IEBC - Independent Electoral and Boundaries Commission Independent Electoral and Boundaries Commission Job Nairobi 6 days remaining HR Consultant / Compensation & Job Evaluation Consultant (Mid-Level) HCS Affiliates Group Job Nairobi
Responsibilities
Customer Acquisition Market and promote Tugende products and services. Recruit new clients through stage visits, business centre visits, and repeat customer engagements. Maintain a portfolio of up to 200 active leases. Cross-sell additional products and services based on customer needs. Client Vetting Conduct stage, home, and guarantor visits in line with the company's credit policy. Capture and document all client vetting information in the CRM system. Process system approvals for vetted clients. Training and Administration Re-orient clients and guarantors on asset acquisition terms and conditions. Explain guarantor
and payment obligations. Educate clients on payment schedules, penalties, insurance, and reporting procedures for stolen assets. Update client and guarantor training records in the system. Ensure clients' National ID and KRA PIN details are captured correctly. Advise clients on asset servicing, health, and safety. Loan Disbursement Explain available payment channels and reinforce the company's No Cash Policy. Explain loan agreements and obtain signed documentation. Provide clients with copies of signed agreements. Loan Management Follow up with clients through calls and field visits. Monitor loan repayments and overdue accounts. Initiate loan recovery procedures in accordance with company policy. Maintain proper loan documentation. Resolve customer complaints promptly. Incident Management Coordinate support during accidents, theft, and asset breakdowns. Report and document insurance claims and accident incidents. Support clients with impounded or stolen assets. Ensure compliance with loan terms and conditions. After Sales Support Inform clients about new business opportunities. Build long-term customer relationships and improve client retention. Data Management Record all customer interactions accurately. Maintain complete and up-to-date customer records. Qualifications and
Requirements
- Applicants should possess: Diploma or equivalent qualification in a Business-related course. At least one (1) year of
- Bachelor's degree in relevant field 3+ years