Reconciliation Assistant
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APA Life Assurance Company Ltd is seeking a Reconciliation Assistant in Nairobi to prepare provider and member payments, reconcile medical bills, and support client service. The role requires at least one year of experience in health insurance or a financial institution and a diploma or bachelor’s degree in Finance.
- Prepare weekly and monthly payments to medical service providers
- Reconcile provider bills and member reimbursements
- Prepare weekly and monthly reports
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APA Life Assurance Company Ltd is seeking a Reconciliation Assistant in Nairobi to prepare provider and member payments, reconcile medical bills, and support client service. The role requires at least one year of experience in health insurance or a financial institution and a diploma or bachelor’s degree in Finance.
- Prepare weekly and monthly payments to medical service providers
- Reconcile provider bills and member reimbursements
- Prepare weekly and monthly reports
- Support clients by phone, email, letters, and walk-ins
- Applications accepted through the APA Life Assurance careers link
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reconciliation Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to APA Life Assurance Company Ltd and the role in Nairobi.
- Add concrete examples related to call_center, internship, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Job in Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-12.
Source and safety check
- Job in Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-12
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reconciliation Assistant role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research APA Life Assurance Company Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reconciliation Assistant
KEY PRIMARY RESPONSIBILITIES
Reconciliation
Prepare weekly, monthly payments to medical service providers and confirmation of receipt of payments by providers.
Prepare daily reimbursement payments for members and remittances
Weekly / Monthly reconciliation of medical providers’ bills & accounts on an ongoing basis or on demand including visits to providers to sort out contentious bills/ issues
Preparation of reports on a weekly, monthly basis.
Following up for payment approvals.
Foster effective working relationships with internal stakeholders, such as underwriting, claims, finance, and actuarial teams, to ensure alignment and collaboration in medical accounting activities.
Share payment remittances to providers monthly / or as requested
Customer service – address clients’ queries in form of telephone queries, letters, emails and walk–in clients.
Maintain proper department standards, discipline and confidentiality regarding patients’ illness
ACADEMIC QUALIFICATIONS
Diploma / bachelor’s degree in Finance.
JOB SKILLS AND REQUIREMENTS
Computer literate and familiar with high processing speed using standard office software applications
Mature, team player with strong interpersonal and persuasive skills
Good Communication and interpersonal skills
Good analytical skills and keen on details
Excellent Negotiation skills
Effective decision maker
PROFESSIONAL QUALIFICATIONS
CPA(K)
Experience
At least 1 years’ experience in a busy health Insurance environment or financial institution
Method of application
- If you are interested and qualified, kindly submit your application via the link provided below,
- https://www.apainsurance.org/jobpage.php?utm_source=Jobinkenya
- Deadline 12-Nov-2026