Principal ICT Officer/Infrastructure Management
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Kenya Post Office Savings Bank is recruiting a Principal ICT Officer to lead infrastructure strategy, governance, security, resilience, and digital transformation initiatives. The Nairobi-based role requires an IT/CS degree, relevant certifications, management training, and at least nine years of ICT experience.
- Lead ICT infrastructure strategy, governance, resilience, and scalability across the organization.
- Manage cloud, enterprise servers, storage, virtualization, identity, and access control.
- Oversee disaster recovery, business continuity, security, and ICT infrastructure projects.
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Kenya Post Office Savings Bank is recruiting a Principal ICT Officer to lead infrastructure strategy, governance, security, resilience, and digital transformation initiatives. The Nairobi-based role requires an IT/CS degree, relevant certifications, management training, and at least nine years of ICT experience.
- Lead ICT infrastructure strategy, governance, resilience, and scalability across the organization.
- Manage cloud, enterprise servers, storage, virtualization, identity, and access control.
- Oversee disaster recovery, business continuity, security, and ICT infrastructure projects.
- Requires an IT/CS degree, VMware, AWS, Azure and ITIL certifications, and management training.
- Minimum nine years of ICT experience, including at least three years at senior level.
- Full-time position in Nairobi with a deadline of 16 November 2026.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required9+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Principal ICT Officer/Infrastructure Management evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya Post Office Savings Bank and the role in Nairobi.
- Add concrete examples related to security, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-16.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-16
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Principal ICT Officer/Infrastructure Management role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya Post Office Savings Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Principal ICT Officer/Infrastructure Management
Date Posted: 27/10/2026
Job Type: Full Time
Job Level: Management
Employer: Kenya Post Office Savings Bank
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 16/11/2026
IT Jobs, Postbank Jobs. Principal ICT Officer/Infrastructure Management leads cloud and network infrastructure, requires an IT/CS degree, system/cloud certifications (VMware, AWS, Azure, ITIL), 4-week management course, and 9+ years ICT experience (3+ at senior level). Full-time role in Nairobi.
Position Function
The Principal ICT Officer will provide strategic leadership, planning, governance, and oversight of the organization’s ICT infrastructure environment, ensuring the availability, security, resilience, performance, and scalability of technology platforms that support business operations and digital transformation initiatives.
He/she will also be responsible for developing infrastructure strategies, managing infrastructure projects, enforcing ICT standards and policies, overseeing disaster recovery and business continuity capabilities, and leading technical teams in the delivery of secure and reliable ICT services.
Key Responsibilities
- Provide end user support and training users on effective and efficient use of ICT facilities.
- Manage and administer Domain Policies, DNS, DHCP, Active Directory and Security.
- Install, configure, administer and manage the Corporate Antivirus System and ensure the appropriate level of anti-virus protection.
- Manage computer hardware preventive maintenance and repairs.
- Develop computer hardware specifications and evaluations.
- Install, manage and monitor the money transfer systems – MoneyGram, RIA and Western Union.
- Manage user accounts, file-access and resource privileges.
- Implement and maintain FTP, SFTP and Web servers.
- Manage SAN storage and virtualization.
- Install and manage security certificates.
- Monitor and report on server health.
- Develop and implement ICT infrastructure strategies aligned with organizational objectives.
- Manage enterprise servers, storage systems, virtualization platforms, and operating systems.
- Ensure optimum performance, availability, and capacity of ICT infrastructure.
- Administer Windows, Linux, and other enterprise platforms.
- Manage Active Directory, identity management, and access control systems.
- Oversee database and application hosting environments.
- Maintain system documentation and configuration records.
- Implement infrastructure security controls and best practices.
- Manage endpoint security, firewalls, intrusion detection/prevention systems, and vulnerability management.
- Conduct infrastructure risk assessments and support compliance audits.
- Ensure adherence to organizational ICT security policies and regulatory requirements.
- Develop and maintain backup and disaster recovery solutions.
- Test business continuity and disaster recovery plans regularly.
- Manage cloud infrastructure services and hybrid environments.
- Monitor cloud resource utilization, costs, and performance.
- Coordinate ICT infrastructure procurement activities.
- Manage relationships with ICT vendors, suppliers, and service providers.
- Monitor SLA compliance and contract performance.
- Lead infrastructure implementation and upgrade projects.
- Participate in digital transformation initiatives.
- Prepare project plans, budgets, and progress reports.
- Supervise ICT Officers in infrastructure management.
- Recommend infrastructure improvements and modernization initiatives.
- Knowledge, Skills & Abilities
- A minimum of nine (9) years relevant work experience, three years served at the grade of Senior ICT Officer in the public service or private sector.
- Bachelor’s degree in any of the following fields: Computer Science, Information Technology or other equivalent qualifications from a recognized institution.
- Professional ICT qualification in either Microsoft Certified Professional certifications, VMware VCP, ITIL, AWS, Azure, or Google Cloud certifications.
- Management course lasting not less than four (4) weeks from a recognized institution.
- Proficiency in computer applications.
- Good interpersonal and communication skills.
- Possess high levels of integrity, ethical standards and professionalism.
- Ability to drive change, emotional intelligence and attention to detail.
- Independence and objectivity.
- Knowledge of Active Directory administration.
- General desktop support knowledge, including hardware, software, networking, virtualization and cloud concepts.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Highly self-motivated, with good analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Fulfilled the requirements of Chapter Six of the Constitution.