General Monitoring Officer
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Oya Microcredit is seeking a detail-oriented and analytical General Monitoring Officer to monitor loan performance, manage credit risk, coordinate collections, and support debt recovery. The full-time position is based in Nairobi and requires a relevant business degree and 1–3 years of portfolio or credit monitoring experience.
- Monitor loan accounts, repayments, overdue payments, and potential default risks.
- Conduct risk assessments, prepare portfolio reports, and support credit review meetings.
- Coordinate collection schedules, repayment negotiations, and debt recovery activities.
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Oya Microcredit is seeking a detail-oriented and analytical General Monitoring Officer to monitor loan performance, manage credit risk, coordinate collections, and support debt recovery. The full-time position is based in Nairobi and requires a relevant business degree and 1–3 years of portfolio or credit monitoring experience.
- Monitor loan accounts, repayments, overdue payments, and potential default risks.
- Conduct risk assessments, prepare portfolio reports, and support credit review meetings.
- Coordinate collection schedules, repayment negotiations, and debt recovery activities.
- Requires a bachelor’s degree and 1–3 years of relevant monitoring experience.
- Field visits and follow-up calls with clients are required.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Credit Monitoring OfficerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Finance Jobs In KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Monitoring Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Oya Microcredit and the role in Finance Jobs In Kenya.
- Add concrete examples related to internship, finance, Credit Monitoring Officer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-28.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-28
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Monitoring Officer role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Finance Jobs In Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Oya Microcredit before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: General Monitoring Officer
Date Posted: 04/11/2026
Job Type: Full Time
Job Level: Middle
Employer: Oya Microcredit
Industry: Finance
Salary: Open
Location: Flexible Placement
Country: Kenya
Deadline: 28/11/2026
Finance Jobs, Oya Microcredit Jobs. The General Monitoring Officer tracks portfolio health and credit monitoring, requiring a Business/Finance/Economics/Accounting Bachelor’s degree and 1–3 years portfolio or credit monitoring experience. Full-time role in Nairobi.
Reports To: Operations Manager
We are seeking a detail-oriented and analytical General Monitoring Officer to support loan performance and portfolio quality. The role focuses on monitoring clients, ensuring timely loan repayments, managing risk, and supporting debt recovery efforts.
Key Responsibilities
- Identify customers due for collection and ensure timely repayments
- Monitor client accounts and follow up on overdue payments through calls and field visits
- Evaluate the financial status of potential and existing clients
- Conduct risk assessments and prepare detailed reports
- Monitor the company loan portfolio and identify potential default risks
- Recommend and implement effective debt recovery solutions
- Negotiate repayment plans with clients in default
- Provide daily and weekly collection/payment schedules to clients and field officers
- Prepare weekly and monthly portfolio performance reports for management
- Support credit review meetings with accurate data and insights
- Track product performance through data analysis and reporting
- Follow up with internal teams to reconcile payments and ensure accurate transaction posting
- Send regular reminders to customers on repayment schedules
- Monitor defaulters to prevent repeated non-compliance
- Present repayment transaction records as required
- Provide reports to management as needed
- Perform any other duties assigned by supervisors
- Qualifications & Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or any related business field.
- 1–3 years’ experience in a similar role (e.g., portfolio or credit monitoring)
- Strong analytical and reporting skills
- Proficiency in statistical or data analysis tools
- Good communication and negotiation skills
- Willingness to conduct field visits for collections and client follow-ups
- *Male candidates are encouraged to apply*