Portfolio Recovery Executive
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Oya Microcredit is seeking a Portfolio Recovery Executive in Nairobi to monitor loan accounts, follow up on overdue payments, recover outstanding debts, and prepare portfolio performance reports. The role requires a related business degree, while debt collection, credit control, or loan recovery experience is preferred.
- Full-time finance role based in Nairobi
- Reports to the Portfolio Recovery Manager
- Handles loan monitoring, recovery, risk assessment, and reporting
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Oya Microcredit is seeking a Portfolio Recovery Executive in Nairobi to monitor loan accounts, follow up on overdue payments, recover outstanding debts, and prepare portfolio performance reports. The role requires a related business degree, while debt collection, credit control, or loan recovery experience is preferred.
- Full-time finance role based in Nairobi
- Reports to the Portfolio Recovery Manager
- Handles loan monitoring, recovery, risk assessment, and reporting
- Relevant experience in debt collection or credit control is preferred
- Female candidates are encouraged to apply
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in no_experience, finance, Credit ControlThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Portfolio Recovery Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Oya Microcredit and the role in Nairobi.
- Add concrete examples related to no_experience, finance, Credit Control, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-28.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-28
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Portfolio Recovery Executive role in no_experience, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Oya Microcredit before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Portfolio Recovery Executive
Date Posted: 04/11/2026
Job Type: Full Time
Job Level: Entry
Employer: Oya Microcredit
Industry: Finance
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 28/11/2026
Finance Jobs, Oya Microcredit Jobs. The Portfolio Recovery Executive handles loan recovery and credit control, requiring a Business/Finance/Economics/Accounting Bachelor’s degree (debt collection or credit control experience preferred). Full-time role in Nairobi.
Reports To: Portfolio Recovery Manager
We are looking for a Portfolio Recovery Executive to join our team. The role involves monitoring client loan accounts, following up on repayments, and ensuring timely debt recovery. You will work closely with the Operations team and Management to maintain a healthy loan portfolio.
Key Responsibilities
- Monitor customer loan accounts and identify overdue payments
- Follow up with clients through calls, messages, and field visits to ensure repayment
- Recover outstanding debts from borrowers
- Assess risk levels and recommend recovery actions
- Prepare daily, weekly, and monthly portfolio reports
- Track loan performance and provide insights for decision-making
- Work closely with the credit and operations team to reconcile payments
- Negotiate repayment plans with clients where necessary
- Maintain accurate records of all recovery activities
- Qualifications & Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or any related business field.
- Experience in debt collection, credit control or loan recovery is an added advantage
- Strong communication and negotiation skills
- Good analytical and reporting skills
- Ability to work in the field and handle clients professionally
- Key Competencies
- Problem-solving and decision-making
- Attention to detail
- Ability to meet targets and deadlines
- Integrity and professionalism
- *Female candidates are encouraged to apply*
