Customer Experience Intern
AI summary
Mawingu is hiring a Customer Experience Intern in Nairobi. The role suits a degree holder who is customer-focused, has basic networking and troubleshooting knowledge, and is comfortable with digital systems and social media. The posting lists a deadline of 14 September 2026.
- Internship based in Nairobi, Kenya
- Customer-focused role requiring strong communication skills
- Basic networking, troubleshooting and digital systems knowledge needed
- BA/BSc/HND degree holder eligible to apply
- Application deadline is 14 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, Customer ExperienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Intern contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Experience Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mawingu and the role in Not specified.
- Add concrete examples related to call_center, internship, Customer Experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Kenyan Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Great Kenyan Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Experience Intern role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mawingu before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Experience: Intern 2026-09-04T07:47:15+00:00 Mawingu https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8117/logo/mawingu.png https://www.greatkenyanjobs.com/employers/company-detail/company-Mawingu-8117/nav-42 INTERN Nairobi Nairobi 00100 Kenya Consulting Customer Service, Internships, Computer & IT KES MONTH 2026-09-14T17:00:00+00:00 8 Our Company Our work is not just about setting up an internet cable in your house, its about helping you open up to new opportunities for entertainment, education, work, and social connections, which come through the internet. We've been doing this since 2012, when our company was originally founded at the foothills of Mount Kenya, in Nanyuki. Customer Experience: Intern ELIGIBILITY CRITERIA Customer-focused with strong communication skills. Basic understanding of networks and troubleshooting. Comfortable using digital systems and social media. Strong willingness to learn and take feedback. Good time management and attention to detail. Ability to work well in a team. * Customer-focused with strong communication skills. * Basic understanding of networks and troubleshooting. * Comfortable using digital systems and social media. * Strong willingness to learn and take feedback. * Good time management and attention to detail. * Ability to work well in a team. * BA/BSc/HND bachelor degree No Requirements: JOB-6a9a778327634