Observability & Automation Engineer
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CIC Insurance Group is seeking an Observability & Automation Engineer in Nairobi to design enterprise monitoring, observability, and automation solutions. The role covers SRE, DevOps, incident management, platform engineering, and operational automation across core systems and channels.
- Design and manage enterprise observability and monitoring platforms.
- Automate incident response, provisioning, configuration, compliance, and maintenance tasks.
- Work with Dynatrace, Datadog, Splunk, ELK, Prometheus, and Grafana.
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CIC Insurance Group is seeking an Observability & Automation Engineer in Nairobi to design enterprise monitoring, observability, and automation solutions. The role covers SRE, DevOps, incident management, platform engineering, and operational automation across core systems and channels.
- Design and manage enterprise observability and monitoring platforms.
- Automate incident response, provisioning, configuration, compliance, and maintenance tasks.
- Work with Dynatrace, Datadog, Splunk, ELK, Prometheus, and Grafana.
- Requires 3–4 years in SRE, DevOps, monitoring, and observability.
- Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, Site Reliability Engineer, DevOps EngineerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Observability & Automation Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance Group and the role in Nairobi.
- Add concrete examples related to security, Site Reliability Engineer, DevOps Engineer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Job in Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-12.
Source and safety check
- Job in Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-12
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Observability & Automation Engineer role in security, Site Reliability Engineer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reporting to the DevOps Manager, the Observability & Automation Engineer will be responsible for designing, implementing, and maintaining enterprise monitoring, observability, and automation solutions that ensure the availability, performance, security, and reliability of Core Systems and Channels within the Technology Reliability Department. The role focuses on proactive incident detection, system visibility, operational efficiency, and automation of repetitive operational tasks.
Key Responsibilities
- Observability & Monitoring
- Design and manage enterprise observability and monitoring platforms.
- Implement infrastructure, application, database, network, log, and digital experience monitoring.
- Develop dashboards, alerts, SLIs, and SLOs for critical services.
- Establish end-to-end transaction monitoring across all channels.
- Improve alert accuracy and reduce false positives and alert fatigue.
- Automation & Reliability Engineering
- Identify and automate repetitive operational processes.
- Develop and maintain automation scripts, workflows, and self-healing solutions.
- Automate health checks, incident response, server provisioning, configuration management, compliance reporting, and maintenance tasks.
- Create runbooks and automated operational procedures.
- Experience in handling Incident Management & Operational Excellence
- Platform Engineering
- :
- Manage and optimize observability tools including Dynatrace, Datadog, Splunk, ELK, Prometheus, and Grafana. Integrate monitoring platforms with ITSM tools.
- Security & Compliance
- Collaborate with Information Security teams on threat detection and support security monitoring.
- Collaboration & Stakeholder Management
- Partner with application, infrastructure, architecture, and support teams.
- Drive observability maturity and reliability best practices across the organization
- Who We’re Looking For
- Essential Knowledge/Skills and Experience Required:
- Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related field.
- Certifications in SRE/DevOps will be added advantage.
- 3-4 years of experience Site Reliability Engineering, DevOps & Monitoring and Observability.
- Experience with enterprise observability and monitoring platforms.
- Strong skills in Scripting Python/Bash/Ansible etc.
- Experience in Kubernetes/Linux and VMware.
- Deep understanding of API monitoring, Network Monitoring.
- Automation and Operational Excellence
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Key Skills & Competencies
- Automation Design
- Observability and Monitoring
- Reliability Engineering
- Decision Making
- Communication and Executive Reporting
- Continuous Improvement Mindset
Method of application
- If you are interested and qualified, kindly submit your application via the link provided below,
- https://careers.cicinsurancegroup.com/job/observability-automation-engineer/?utm_source=Jobinkenya
- Deadline November 12, 2026