Job in Kenya
Senior Pension Administrator
AI job insight
AI job insight
CIC Insurance Group is seeking a Senior Pension Administrator to manage retirement benefit schemes in compliance with regulators and other stakeholders. The role includes pension payroll, regulatory filings, scheme registration, reporting, Trustee support, and member services.
- At least five years of relevant experience and two years in a similar role
- Bachelor's degree in Business, Insurance, Actuarial, Statistics or Mathematics
- Experience administering defined contribution, defined benefit and hybrid schemes
Source BrighterMonday Kenya
Salary Confidential
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CountyNot specifiedCityNot specifiedContractFull TimePosted2026-11-07Close dateNot specifiedExperience5 yearsSourceBrighterMonday KenyaSalaryConfidentialAddressRest of Kenya
senior pension administratorpension benefitsretirement benefitsinsurancefinancial servicescompliancerest of kenyasecuritycall_centerfinancePension administratorBenefits administrator
AI summary
CIC Insurance Group is seeking a Senior Pension Administrator to manage retirement benefit schemes in compliance with regulators and other stakeholders. The role includes pension payroll, regulatory filings, scheme registration, reporting, Trustee support, and member services.
- At least five years of relevant experience and two years in a similar role
- Bachelor's degree in Business, Insurance, Actuarial, Statistics or Mathematics
- Experience administering defined contribution, defined benefit and hybrid schemes
- Compliance with the Retirement Benefits Authority and KRA requirements
- Full-time position covering the rest of Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Rest of KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Pension Administrator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance Group and the role in Rest of Kenya.
- Add concrete examples related to security, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Pension Administrator role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Rest of Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reporting to Assistant Manager Client Relations, the purpose of the role will be to handle administration on retirement benefits schemes within CIC Life Retirement Benefits Department as per the regulator and stakeholders’ requirements.
Key Responsibilities
- Maintaining a high standard of customer service through timely and quality response to all clients’ requests and needs.
- Providing superior services to retirement benefits to forge strong business relationships and Ensuring the fund is managed and administered in full compliance with existing legislation.
- Processing and sending payments, member statements, preparing accounts and other benefits within the set standards for Defined Contributions Scheme, Defined Benefits Scheme and Hybrid Schemes.
- Conserving the business by offering alternative products, cross selling and follow-up leads for new business.
- Maintaining accurate records for retirement benefits.
- Filing of Quarterly Return of Contributions with Retirement Benefits Authority every quarter.
- Marketing organizations products.
- Preparing summary reports of the retirement benefits business when required and on a timely basis.
- Attend Board of Trustees meeting as the administrator and take minutes when required and generally advise the Trustees
- Attend the Annual General Meeting of the members and present the Fund Administrators Reports.
- Ensure Compliance with Retirement Benefits Authority and KRA on various pension schemes, including licensing by RBA.
- Guide new schemes in the registration process with RBA & KRA.
- Processing pensioner’s payroll, preparing life certificates and P9 forms.
- Assist in drafting of the Trust Deed & Rules/ Deed of Adherence/ Service Level and updating from time to time.
- Member education to Trustees and members and preparing quality reports for AGM and Quarterly Trustee Meetings.
- Who We’re Looking For
- Essential Knowledge/Skills and Experience Required:
- Minimum of Bachelor’s Degree in Business, Insurance, Actuarial, Statistics/Mathematics
- Minimum of Five (5) years’ relevant experience, Minimum of 2 Years work experience in a similar role
- Progress towards a professional certification (AIIK/FSRI/ACII)
- Why Join Us?
- Joining CIC Insurance Group as a Senior Pension Administrator offers an opportunity to play a significant role in shaping the financial security and retirement outcomes of individuals while managing relationships with Trustees, members, and key stakeholders. In this role, you will gain extensive exposure to the end-to-end administration of diverse retirement benefits schemes, regulatory compliance, governance, member education, and business development. You will also have the opportunity to influence the quality of service and strengthen long-term client relationships while supporting the growth and retention of the pension business. If you are a client-focused, detail-oriented professional with strong knowledge of retirement benefits administration and a passion for delivering trusted financial solutions, CIC provides a platform to deepen your expertise, grow professionally, and make a meaningful impact on the financial futures of our clients.
- About Us
- CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
- We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
- Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
- CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.
Job Purpose
Reporting to Assistant Manager Client Relations, the purpose of the role will be to handle administration on retirement benefits schemes within CIC Life Retirement Benefits Department as per the regulator and stakeholders’ requirements.
Key Responsibilities
- Maintaining a high standard of customer service through timely and quality response to all clients’ requests and needs.
- Providing superior services to retirement benefits to forge strong business relationships and Ensuring the fund is managed and administered in full compliance with existing legislation.
- Processing and sending payments, member statements, preparing accounts and other benefits within the set standards for Defined Contributions Scheme, Defined Benefits Scheme and Hybrid Schemes.
- Conserving the business by offering alternative products, cross selling and follow-up leads for new business.
- Maintaining accurate records for retirement benefits.
- Filing of Quarterly Return of Contributions with Retirement Benefits Authority every quarter.
- Marketing organizations products.
- Preparing summary reports of the retirement benefits business when required and on a timely basis.
- Attend Board of Trustees meeting as the administrator and take minutes when required and generally advise the Trustees
- Attend the Annual General Meeting of the members and present the Fund Administrators Reports.
- Ensure Compliance with Retirement Benefits Authority and KRA on various pension schemes, including licensing by RBA.
- Guide new schemes in the registration process with RBA & KRA.
- Processing pensioner’s payroll, preparing life certificates and P9 forms.
- Assist in drafting of the Trust Deed & Rules/ Deed of Adherence/ Service Level and updating from time to time.
- Member education to Trustees and members and preparing quality reports for AGM and Quarterly Trustee Meetings.
- Who We’re Looking For
- Essential Knowledge/Skills and Experience Required:
- Minimum of Bachelor’s Degree in Business, Insurance, Actuarial, Statistics/Mathematics
- Minimum of Five (5) years’ relevant experience, Minimum of 2 Years work experience in a similar role
- Progress towards a professional certification (AIIK/FSRI/ACII)
- Why Join Us?
- Joining CIC Insurance Group as a Senior Pension Administrator offers an opportunity to play a significant role in shaping the financial security and retirement outcomes of individuals while managing relationships with Trustees, members, and key stakeholders. In this role, you will gain extensive exposure to the end-to-end administration of diverse retirement benefits schemes, regulatory compliance, governance, member education, and business development. You will also have the opportunity to influence the quality of service and strengthen long-term client relationships while supporting the growth and retention of the pension business. If you are a client-focused, detail-oriented professional with strong knowledge of retirement benefits administration and a passion for delivering trusted financial solutions, CIC provides a platform to deepen your expertise, grow professionally, and make a meaningful impact on the financial futures of our clients.
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Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-11-07.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
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