Regional Digital Communication Specialist Job ICRC, Nairobi, Kenya

AI summary

ICRC seeks a Regional Digital Communication Specialist to lead digital content strategy and management for its Africa operations. The role involves creating and publishing multimedia content, managing social media, conducting analytics, and providing guidance to delegations. Ideal for experienced digital communicators with a humanitarian focus.

• Lead digital communication strategies for ICRC's humanitarian work across Africa
• Manage social media channels, create multimedia content, and perform analytics
• Contract position based in Nairobi, Kenya

Description

Home » Jobs In Kenya » Communication Jobs In Kenya » Regional Digital Communication Specialist Job ICRC, Nairobi, Kenya Job Title: Regional Digital Communication Specialist Date Posted: 23/07/2026 Job Type: Contract Job Level: Management Employer: International Committee of the Red Cross Industry: Communication Salary: Open Location: Nairobi Country: Kenya Deadline: 06/08/2026 Summary: Communication Jobs, ICRC Jobs. Looking for a communication job in Kenya? ICRC is hiring a Regional Digital Communication Specialist skilled in digital strategy, content creation, social media management, and analytics. Purpose The Regional Digital Communications Specialist leads efforts to deliver compelling and engaging content (proactively and reactively) through the direct management of the regional social media channels and the website. The incumbent provides guidance and support to staff at all levels of the organization on social media use and produces reports on content performance, particularly at times of crisis and also identifies social media trends and apply them appropriately in-house, creating and adapting best practice accordingly. Responsibilities Develop and implement regional digital communication strategies that enhance the visibility and impact of the organization’s humanitarian work across Africa; Create, edit, and publish high-quality digital content, including feature stories, news articles, photo galleries, videos, social media posts, threads, GIFs, and other multimedia content optimized for web and social media platforms; Manage official social media channels by publishing content, engaging online communities, responding to comments and direct messages, and maintaining a consistent brand voice; Plan, execute, and evaluate integrated digital campaigns, defining objectives, target audiences, key performance indicators, and campaign metrics to maximize reach and engagement; Develop and maintain editorial calendars for regional digital platforms, ensuring timely publication of content aligned with institutional priorities, global campaigns, and key humanitarian events; Coordinate the production, review, validation, and publication of regional digital content in collaboration with headquarters, regional teams, and country delegations, ensuring compliance with editorial standards and institutional guidelines; Provide technical and editorial guidance to delegations on content development, digital storytelling, web publishing, and social media best practices; Develop and promote Information as Aid content, ensuring accessibility, relevance, and effective distribution across digital platforms; Provide Search Engine Optimization (SEO) and Search Engine Marketing (SEM) guidance to improve content discoverability, search performance, and audience reach; Monitor digital trends, audience behaviour, and platform performance using analytics tools such as Google Analytics, Meta Business Suite, Sprinklr, and other social listening platforms, and provide actionable recommendations; Produce regular performance reports, evaluate campaign effectiveness, and recommend data-driven improvements to digital communication strategies; Conduct continuous social listening to monitor conversations, identify emerging issues, detect reputational risks, and escalate significant online activity where appropriate; Maintain the technical integrity and security of digital platforms, including website content, social media accounts, authentication protocols, and coordination of technical support with headquarters; Design and deliver capacity-building initiatives by training and coaching colleagues and communication teams on digital communication strategies, social media management, content management systems, analytics tools, and digital design platforms. Qualifications University education in communication or related field; Minimum 6 – 9 years’ overall professional experience with 5 years’ experience in digital communication; Capacity to analyse the political and social environment; Good knowledge of online design, content editing, social media monitoring and management tools (Asana, Canva, Sprinklr); Very good knowledge of Drupal CMS and Google analytics; Excellent public speaking skills and ability to communicate about technicalities to audiences in training settings; Fluency in written and spoken English is a must; French or/and other languages is an added advantage. What we offer Diverse and humanitarian-minded workforce; An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide; Training opportunities ; Flexible work schedule. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Job