ISP FIELD TECHNICIAN
Apply at sourceAI summary
Diagnose and resolve fibre optic network faults and customer connectivity issues. Install FTTH/FTTB connections, perform maintenance and splicing. Full-time position in Nairobi requiring diploma and 2 years experience.
- Salary KSh 30,000-35,000 monthly
- Diploma in Telecoms, IT or Electrical Engineering required
- 2 years fibre optic installation and troubleshooting experience
- Must be able to climb poles and work at heights
- Full-time, 8:00 AM - 5:00 PM
Description
Find a Job + + + + Search ISP FIELD TECHNICIAN Brites Management Services Limited Engineering & Technology 2 weeks ago Easy apply New Nairobi Full Time IT & Telecoms Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Diagnose and resolve fibre optic network faults and customer connectivity issues. Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements JOB TITLE ISP FIELD TECHNICIAN NATURE OF JOB FULL TIME INDUSTRY ISP SALARY KSHS.30,000-35,000 JOB LOCATION NGONG ROAD DUTIES AND RESPONSIBILITIES Fibre Optic Installation Install Fibre-to-the-Home (FTTH) and Fibre-to-the-Business (FTTB) connections. Pull, route, and secure fibre optic and Cat6 cables according to installation standards. Perform cable termination, labelling, and testing to ensure optimal network performance. Install customer premises equipment (CPE), routers, switches, and related networking devices. Configure internet connectivity and verify service functionality before handover. Maintenance & Troubleshooting Diagnose and resolve fibre optic network faults and customer connectivity issues. Perform preventive and corrective maintenance on fibre infrastructure. Identify cable faults, signal loss, and equipment failures using appropriate testing equipment. Replace damaged cables, connectors, and networking hardware as required. Respond promptly to service outages and emergency maintenance requests. Fibre Splicing & Network Testing Perform fibre optic splicing using fusion splicing equipment. Conduct Optical Time Domain Reflectometer (OTDR) testing and power meter testing to identify faults. Test network performance and ensure installations meet required quality standards. Maintain accurate records of splicing, testing, and repair activities. Customer Service Interact professionally with customers during installations and maintenance visits. Explain equipment usage and provide basic troubleshooting guidance. Ensure customer satisfaction through timely and quality service delivery. Address customer concerns professionally and escalate unresolved issues where necessary. Safety & Compliance Safely climb electrical and telecommunications poles using approved climbing equipment. Comply with occupational health and safety regulations while working at heights. Properly use personal protective equipment (PPE) at all times. Maintain company tools, testing equipment, and vehicles in good working condition. Report safety hazards, incidents, or damaged infrastructure promptly. Documentation & Reporting Complete installation reports, maintenance logs, and service tickets accurately. Update work orders and customer records in the company's systems. Record materials used and report inventory requirements. Escalate complex technical issues to the Network Operations Centre (NOC) or supervisors. KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma in Telecommunications, Information Technology, Electrical Engineering, or a related technical field. Relevant certifications in Fibre Optics or Networking (e.g., FOA, CCNA) are an added advantage. Minimum of 2 years; experience in fibre optic installation, maintenance, and troubleshooting within an ISP or telecommunications environment. Practical experience climbing electrical or telecommunications poles. Hands-on experience with FTTH deployments and customer installations. Strong knowledge of fibre optic installation and maintenance techniques. Proficiency in fibre splicing and fibre testing equipment (OTDR, power meter, visual fault locator). Experience with Cat6 cable termination and structured cabling. Good understanding of networking concepts, including IP addressing, routers, switches, and Wi-Fi configuration. HOW TO APPLY If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3