Customer Care Centre Officer
AI summary
Stanbic Bank Kenya is hiring a Customer Care Centre Officer based on-site at Westlands Road, Nairobi. The entry-level role targets candidates with a first degree, 1–2 years of relevant experience, and at least 6 months in a financial-services contact centre. Estimated pay is KES 50,000–80,000 per month.
- On-site role in Nairobi Westlands Road
- Estimated salary KES 50,000–80,000 per month
- Entry-level position at Stanbic Bank Kenya
- Requires 1–2 years of customer service/sales experience
- At least 6 months in a financial-services contact centre
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Est. KES 50,000 – 80,000/mo. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Centre Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Stanbic Bank Kenya and the role in Not specified.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from GoKazini; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- GoKazini
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Centre Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Stanbic Bank Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Back to all jobs SB Customer Care Centre Officer Members only Nairobi, Kenya – Westlands Road Est. KES 50,000 – 80,000/mo Est. On-site Full-time Entry-level Posted today Share What you bring First Degree from a recognised institution. 1–2 years of relevant experience. Previous experience: in a customer service and sales role, preferably within a financial institution. Demonstrated experience: handling customer interactions, resolving enquiries and complaints, and delivering high-quality service. Familiarity with Customer Relationship Management (CRM) systems and processes. At least 6 months' experience: working in a Contact Centre environment within the financial-services sector. GK