Learning and Development Manager
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Optica seeks a Learning and Development Manager to lead training for optometrists and sales teams. The role involves designing training programs, analyzing data, and managing the L&D team. Requires 6 years experience and a Bachelor's degree. Salary: 150,000 Ksh gross.
- Salary: 150,000 Ksh gross
- Requires 6 years training experience with 3 years in leadership
- Bachelor's degree required
- Location: Nairobi, Kenya (Optica HQ)
- Full Time - 8 to 5
Description
Find a Job + + + + Search O Learning and Development Manager Optica Research, Teaching & Training 1 month ago Easy apply Nairobi Full Time Retail, Fashion & FMCG Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Your primary focus will be on equipping our optometrists and sales teams with the necessary skills to deliver exceptional service. Additionally, you will guide managerial and skills training for various back-office departments. Min Qualification: Bachelors Experience Level: Mid level Experience Length: 6 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nairobi, Kenya Job descriptions & requirements Location: Nairobi, Kenya (Optica HQ) Department: Learning and Development Salary: 150,000 Ksh Gross Reports To: COO About the Role We are seeking an experienced Learning and Development Manager to lead our training department at Optica. In this role, you will design and oversee programs that elevate the skills and performance of our teams. Your primary focus will be on equipping our optometrists and sales teams with the necessary skills to deliver exceptional service. Additionally, you will guide managerial and skills training for various back-office departments. You will lead the L&D team to maintain excellent training standards, ensuring seamless onboarding for new hires and fostering a culture of continuous professional growth for our existing staff. Key Responsibilities Training & Content Creation · Oversee training initiatives across all our operating countries to maintain consistent, high-quality standards. · Guarantee that new optometrists and sales staff receive comprehensive training from onboarding through to their official confirmation. · Design and deliver engaging, ongoing educational programs to keep existing staff updated and proficient. · Provide necessary skills and managerial training support to back-office staff. · Develop versatile training materials, including e-learning modules, manuals, and presentations, tailored to diverse learning styles. Data Analytics & Reporting · Analyze performance data to evaluate the effectiveness of training programs and identify areas for improvement. · Monitor team members who need extra support, measure their progress after retraining, and create tailored solutions for recurring challenges. · Leverage performance insights to build strategic training calendars, maximizing the efficiency of the entire team. · Compile and present clear training reports to management to track the success of L&D initiatives. Team Leadership & Recruitment · Direct and mentor the L&D team, which includes Trainers and Field Trainers. · Establish clear team goals aligned with business objectives. · Conduct regular performance reviews and ensure optimal staffing and motivation levels. · Participate in the first round of interviews for optometrists and subsequent rounds for sales roles to help select candidates who will thrive in our work environment. Requirements · Education: Bachelor’s Degree. · Experience: At least 6 years of training experience, with a minimum of 3 years in a progressive leadership role managing a training department. · Industry Knowledge: Previous experience as a trainer or manager, ideally in a retail setting. · Soft Skills: Clear written and verbal communication, patience and empathy when guiding trainees, strong critical thinking, and a collaborative approach. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the Company. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .