CUSTOMER SERVICE INTERN

AI summary

A customer service intern position for a trading company in the automotive industry, based in Westlands, Nairobi. Responsibilities include preparing reports, banking cash, processing quotations, and customer communication. Requires a Bachelor's degree, B+ KCSE, age 26 or below, and strong communication skills. Stipend of Ksh 20,000.

• Stipend Ksh 20,000 per month
• Located in Westlands, Nairobi
• Full-time position, 8am to 5pm
• Requires Bachelor's degree and B+ KCSE
• Age limit of 26 years or below
• Possible retention to permanent employment
• Apply via email with CV only

Description

Find a Job + + + + Search CUSTOMER SERVICE INTERN AFRICAN LABOUR SOLUTIONS Customer Service & Support 1 week ago Easy apply New Nairobi Full Time Recruitment Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Preparing and sending daily reports on branch sales and collections Min Qualification: Bachelors Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements General Purpose Our client, a trading company in the automotive industry seeks to hire a Customer Service Intern (for possible retention into permanent employment later) to be responsible for ensuring that service delivery is achieved promptly by solving and escalating issues to the branch manager. Location : Nairobi – Westlands | Stipend : Ksh. 20,000 Duties & Responsibilities • Preparing and sending daily reports on branch sales and collections. • Banking of cash collections as per set branch limits • Conclusively processes quotations as per the company SOP. • 100% generation and issuance of relevant documents for all sales of goods and services from the branch • Collects all customer data on job cards, uploads the customer data to Navision, and prepares weekly reports. • Correctly processes customer orders and billing for services offered • Communicates efficiently and effectively with customers on all ongoing promotions and special offers by both sending emails and calling customers on the database • Nil customer complaints by conclusively handling customer issues and timely escalating them to the branch Manager if necessary. • Nil customer complaints due to timely and professional response to all customer queries and requirements. • Conclusively handles customer complaints, documentation, and reporting, with support from the technical department. • Develop relationships with existing and potential customers to retain and grow branch sales of products and services. • Prepares reports on customer follow-ups conducted. • 100% documentation on stock received from suppliers through receipt of relevant documents & preparation of reports on stocks. • Performs processes and services at the branch within the set company SOPs. • Strictly adheres to issued MEMOs on branch operations • Provides excellent quality of service to customers at the branch according to set company standards. • Provides excellent face-to-face and over-the-telephone customer interaction in line with company policy. • Daily reporting on sales and collections, and branch activities, i.e., number of walk-in customers, quotations done, sales, and follow-up done • Weekly reporting on new customer data uploaded to Navision. • Ensures that correct handover documentation is done on all handovers. Requirements & Qualifications • Must have a Bachelor's Degree in a Business-related course field with a mean score of B+ and above in their KCSE with B in English and Mathematics. • Should be 26 years of age or below • Good Communication skills with an outgoing personality. • Excellent planning and organizational skills. • Available to start immediately How to Apply Qualified candidates are requested to apply by sending their CV only to recruitment@africanlaboursolutions.co.ke quoting the job title on the email subject “ Customer Service Intern ” by July 31st 2026 Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .