Commercial Administrator / Sales Administrator
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Support commercial and sales team by managing order processing, documentation, invoicing, and coordination. Requires diploma/degree, 2-4 years experience in FMCG. Based in Nairobi.
- 2-4 years experience in sales admin or commercial admin
- FMCG industry preferred
- Proficiency in MS Excel and ERP systems
Description
Find a Job + + + + Search Commercial Administrator / Sales Administrator BrighterMonday Consulting Admin & Office 2 months ago Easy apply Nairobi Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary To support the commercial and sales team by managing order processing, documentation, invoicing, and coordination with internal departments to ensure smooth and timely delivery of customer orders. Min Qualification: Diploma Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nairobi, Kenya Job descriptions & requirements Location: Nairobi Reports To: Commercial Manager / Sales Manager Industry: FMCG Job Purpose To support the commercial and sales team by managing order processing, documentation, invoicing, and coordination with internal departments to ensure smooth and timely delivery of customer orders. Key Responsibilities 1. Sales & Order Processing ● Receive, review, and process customer orders (local & export clients) ● Coordinate with production and warehouse on stock availability ● Track and update order status (pending, in production, dispatched, delivered) ● Ensure timely order fulfillment and communication with clients 2. Invoicing & Documentation ● Prepare invoices, delivery notes, quotations, and proforma invoices ● Ensure correct pricing as per contracts and approved price lists ● Support preparation of export documentation (EPZ compliance where applicable) ● Maintain accurate and organized commercial records 3. Customer & Sales Support ● Act as a point of contact for customer inquiries and order updates ● Support the sales team with reports, client data, and follow-ups ● Maintain and update customer databases 4. Coordination & Reporting ● Liaise with finance on invoicing and payment follow-ups ● Work closely with logistics on dispatch and delivery schedules ● Prepare basic sales reports (daily, weekly, monthly) ● Track sales performance and highlight any discrepancies 5. Compliance & Administration ● Ensure all documentation meets EPZ and regulatory requirements ● Maintain proper filing systems (physical & digital) ● Support audits and internal compliance checks Requirements ● Diploma or Degree in Business Administration, Sales, Commerce, or related field ● 2–4 years’ experience in a sales admin / commercial admin role ● Experience in FMCG, specifically, personal care, homecare or cosmetics industry. ● Strong knowledge of invoicing and documentation processes ● Proficiency in MS Excel and ERP systems Key Competencies ● Strong organizational and coordination skills ● High attention to detail and accuracy ● Good communication and customer handling skills ● Ability to work under pressure and meet deadlines ● Team player with a proactive approach Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .