Technical Support Operator Job Mogo Finance, Kajiado, Kenya

AI summary

Mogo Finance is hiring a Technical Support Operator to perform motorcycle inspections, car valuations, GPS tracker installations, and minor repairs. Requires diploma/degree in engineering, 2 years experience, fluent English and Swahili, and driver's license. Full-time entry-level role based in Nairobi/Kajiado.

• Must have driver's license BCE category
• 2 years previous experience required
• Fluency in English and Swahili
• Knowledge of Kenyan car market

Description

Home » Jobs In Kenya » Engineering Jobs In Kenya » Technical Support Operator Job Mogo Finance, Kajiado, Kenya Job Title: Technical Support Operator Date Posted: 23/07/2026 Job Type: Full Time Job Level: Entry Employer: Mogo Finance Industry: Engineering Salary: Open Location: Nairobi Country: Kenya Deadline: 10/08/2026 Summary: Engineering Jobs, Mogo Finance Jobs. Looking for an engineering job in Kenya? Mogo Finance is hiring a Technical Support Operator skilled in system engineering, technical troubleshooting, hardware & software support, and system maintenance. Responsibilities Motorcycle Inspections after Repossession: Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies. Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed. Car Valuations and inspections: Evaluate the value of cars using industry-standard valuation techniques and tools. Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations. GPS Tracker Installation: Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan. Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures. SIM Card Installation Install SIM cards to the GPS devices. Motorcycle Repairs: Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition. Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly. Client Assistance during Loan Application: Offer technical guidance and support to clients throughout the loan application process. Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery. Documentation and Reporting: Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed. Generate comprehensive reports and documentation for internal use and compliance purposes. Quality Assurance: Uphold high standards of quality and accuracy in all technical tasks performed. Continuously monitor and assess processes to identify opportunities for improvement. Customer Relations: Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally. Ensure a customer-centric approach throughout interactions. Compliance and Safety: Adhere to company policies, industry regulations, and safety protocols in all tasks. Prioritize safety during installations, repairs, and inspections. Inspection and Diagnosis: Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis Qualifications Diploma or Degree in engineering or related field. 2 Years Previous experience Fluent in English and Swahili Knowledge of Kenyan car market e.g. model features, vehicle technical structure High sense of responsibility, preciseness, ability to plan and set priorities; Ability to work a flexible schedule including weekends, holidays and evenings Driver’s Licence – BCE category How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Me