Digital Product Manager Job Absa Bank, Nairobi, Kenya

AI summary

Absa Bank is hiring a Digital Product Manager in Nairobi, Kenya. The role involves supporting the Head of Digital Commercialization, managing new and existing channels, and overseeing project governance and financial management. Ideal candidates should have experience in digital product strategy, Agile delivery, UX, and fintech innovations.

• Support Head of Digital Commercialization in managing channels and products.
• Responsible for governance, control, and project management for B2B digital products.
• Requires skills in digital product strategy, Agile delivery, UX, and fintech innovations.

Description

Home » Jobs In Kenya » Banking Jobs In Kenya » Digital Product Manager Job Absa Bank, Nairobi, Kenya Job Title: Digital Product Manager Date Posted: 20260722 Job Type: Full Time Job Level: Management Employer: Absa Bank Industry: IT Salary: Open Location: Nairobi Country: Kenya Deadline: 20260729 Summary: IT Jobs, Absa Bank Jobs. Looking for an IT job in Kenya? Absa Bank is hiring a Digital Product Manager skilled in digital product strategy, Agile delivery, user experience (UX), fintech innovations, and feature roadmap planning. Job Summary The purpose for this role is to have a dedicated resource with the appropriate skills and knowledge to support the Head of digital commercialization in the management and development of new and existing channels and products. Provide information on competitor information, local pricing and local market potential Responsible for supporting the Head of digital commercialization in production and building of strategic partnerships and relationships that will give Absa a prominent brand name in the Market. Responsible for project/program manager with governance & control, change resourcing for the project/program and the provision of project/program reporting capability for channels and B2B digital products. Responsible for maintaining workflow, budget and planning standards. Responsibilities Control & Governance, Business Direction – 30% Ensures project/program manager produce, manage and control projects to Absa Africa standards and guidelines. Ensures review and escalation if required, of project/program Risks and Issues. Responsible for monitoring activities and ensure compliance with laid down Program standards and procedures. Responsible for assisting the Program Office Manager in undertaking Project Assurance/Health reviews on project/program manager. Provide feedback to BA on local competitor product activity Undertake local market research to provide management information Undertake legal and regulatory assessment as required Feedback suggestions for new channels and channel enhancements to BA, Local stakeholders Provide data for Local and Centre management information Resource/Finance & Business Management – 50% Implement new channels into market by: Engaging all stakeholders Creating a steering committee Building a business case Complete all testing Build detailed local implementation plan Closely monitor local implementation Provide cover for Head of Channels where necessary Increase usage across all alternate channels Complete competitor research Apply pricing strategy to local pricing models and manage the publishing of pricing guides Give necessary notices to local government/regulators and public of channel changes Liaise with Local Operations Centre’s, regularly reviewing all operational standards for channel profitability, and identifying skills gaps. Review and feedback into customer satisfaction surveys, responding to customer complaints. Liaise with People Development and Sales Management functions to design and deliver appropriate training and give input into sales strategies. Joint responsibility for the smooth running of the Channels Office. Ensure that Benefits Realization is actively managed throughout the life of the project and post-project until the Benefits review has been completed. Work with Head of digital commercialization to identify, quantify and document financial benefits to be achieved by the project for input into the business case. Work with the Head of digital commercialization of deliverables that are internal to the Channel Office and agreed with the Head of digital commercialization. Manage the change request process to ensure costs are correctly allocated from the budget or contingency Obtain the necessary sign-off for change requests Report to the Head of digital commercialization on the financial status of the project Reporting, Information management and Risk management – 20% Participate in the Team Status Update meetings Produce reports for the Head of digital commercialization, Account Executive, Sponsor, to identify the status of the project in terms of milestones, key achievements, and key risks Prepare presentations on an ad hoc basis File Project documentation Ensure all documentation is correctly configured Ensure that the correct associated impact and probability scoring is given to each Risk and Issue Ensure that the associated mitigating actions are identified and tracked for the risks and issues Ensure that internal and external dependencies are identified with the associated mitigating actions Identify risks and/or dependencies and escalate these to the Head of digital commercialization where appropriate Responsible for assessing the impacts of new change against the existing planning portfolio. Responsible for consolidation of all in-country project activity and issuing reports to key stakeholders, business leaders, Change Managers and all staff involved with change. Responsible for the adherence and definition w